Business Voice Over IP Services

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Gradius IT Solutions Provides VOIP Related Services for Businesses in Tri-State Area and Throughout Northern New Jersey

Gradius IT Solutions takes pride in our ability to help you with your business technology infrastructure, whether design and setup or configuration. We are a reliable IT support and network services, provider. We have helped companies in northern New Jersey for many years with various IT management and VOIP services. We offer a variety of software and hardware support as well as our VOIP services.

about us

VOIP Services Offered by Gradius IT Solutions

Evaluate Gradius IT Solutions as an Effective VOIP Systems Integrator for Your Business in Northern New Jersey. Our Consultative approach to VOIP Services is an excellent option for business owners looking to grow. Our project-based pricing allows us to provide value for businesses at a flat rate—no more pesky hourly fees. Explore the services below to evaluate some of our expert VOIP-related service offerings.

 

SOFTWARE
VOIP

MANAGED VOIP
SYSTEM

CLOUD BASED
VOIP

VOIP SYSTEM
ROLLOUT

BUSINESS VOIP
SYSTEM

VOIP SERVICE
PROVIDER

VOIP SERVICE
PRICING

VOIP REQUEST FOR
PRICING PROPOSAL

You Gain the Following Benefits from Gradius IT Solutions with VOIP Services:

Sometimes businesses need a helping hand when they are looking to move from one office to another or to rebuild an outdated network to one with enhanced and up-to-date infrastructure. Trust our expert in-house tech team. Our resources will enable your Tri-State Area business to enhance your operation in either method. When our VOIP services are combined with IT management, complete IT automation results. As a stand-alone service, you'll have a well-documented network and professional VOIP consulting advice from a reliable team.

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Gradius IT Solutions Provides VOIP Support Services Tailored to Your Business

Our VOIP services are customized to your business, according to your needs. By working with us as your IT consulting firm, you will have reliable, detailed, and complete documentation for your network equipment, inventory, and computer system configurations. Combined with our managed IT services, the result is a complete IT transformation. As a stand-alone service, you’ll have an entire VOIP phone system with documentation of your services, all performed by pros.

Clients using Voice Over IP phone systems from Gradius IT Solutions typically witness the following improvements:

Voice-over IP clients typically witness lower costs related to PBX-based phone systems and usually have a better voice quality than older phone systems. With VOIP phone services, ongoing maintenance or repair costs can be greatly reduced. This is because the internet-based SIP protocol lacks PBX complexity, which you may find in outdated phone systems.

Frequently Asked Questions

In short, no- not all Managed IT Service providers offer VOIP Phone Services.  Many large managed IT service providers have a more robust set of service and performance capabilities, and on account of this robust service capacity- larger managed service companies have in-house capabilities to provide VOIP Services- as well as other services other, smaller service providers don’t have the capacity for.

We are Enterprise Grade. Gradius IT Solutions is essentially an Enterprise Level business.  We run and operate in the same fashion as any other enterprise level business.  We have internal employees, processes, standard operating procedures and client satisfaction requirements.

 

Manpower = Specialized Services.  You can Trust Gradius IT Solutions with your Enterprise Level IT Support because we have the staff to support enterprise level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands.


An established Business Model.  Our Business model is unique.  We have a sophisticated service delivery model, pricing models that enable our business to maintain operational stability, but not hurt client organizations.  Our internal service dispatch processes and customer satisfaction requirements are detail-oriented..

Gradius IT Solutions is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. Gradius IT Solutions is also affiliated with several other IT Support Organizations, such as pop quiz computers- popquizmsp.com as well as others.

 

When evaluated independently, Tri-State Area Tech support is a smaller operation, but when evaluated from a capability point of view, Gradius IT Solutions retains the service level of a National Service provider- with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any National IT Services firm.

Most IT Service providers have limitations with service delivery capability.  In one-man or two-man tech shops, service delivery for corporate businesses with a large degree of IT Support needs- businesses may find a local service provider less than adequate.  Gradius IT Solutions Resolves these service delivery limitations with a full team and scalable service offerings.

Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and Enterprise Grade IT Support Services.

Gradius IT Solutions typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins.  While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services.  We prefer to work with clients we can help.  This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients.  We help them, and they help us!

We don’t always require a monthly service plan for all of our services, however- most businesses do need ongoing support service related to IT.  Many small business owners are not aware of the need for technology maintenance and proactive services.  Sometimes it’s because businesses are operating on very thin margins.  

 

Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

 

In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT.  Additionally, we need to make sure that our clients have the ability to grow and scale their businesses.  This puts our business in a place where we can grow with our clients.

Client Testimonials

Feeling lost in the jargon?

Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.

Our IT Support Team

Robert Joyce

Robert Joyce

CEO/ Engineer

Client Feedback

We hired Gradius Solutions early this year to assist with our Cloud transformation and also network/cyber-security setup and training. Rob did an excellent job working with our inhouse IT and management to move us safely and securly into the digital space.

Chris H

I have known Rob for the 10 years that I have been in the Staffing/ Recruiting industry. Rob’s firm has always helped out when coming in to service clients of ours on both short-term and long-term solutions. Additionally, our Agency has also utilized Gradius Solutions to implement technology strategies internally here as well. The organization is very professional, helpful, and overall outstanding in providing a variety of technology services. 10/10 would always recommend Gradius!

Daniel P

We use Gradius Tech for managing our Server Infrastructure and email security. Rob the owner is very professional and responsive to our requirements. We are very happy with his services and would strongly recommend GradiusTech to anyone out there looking for IT Services.

Sanjay S

Robert is very responsive and really cares about IT and helping you grow your company!

Klas H

Have worked with Rob for a while now, would highly recommend!

Joshua S