Voip Service Request

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Request for Voip Service in Tri-State Area.

Voip Request

Submit your Request for VOIP Services in Tri-State Area.

 

Simply submit your information and service request into the form below.  Provide details surrounding your request, and we’ll supply timelines and availability, according to the details and scope of work you’ve submitted. We’ll follow up if we have any questions, and then supply ball-park pricing.

 

 

If everything looks good, and you’re interested to move forward, we can proceed with an onsite survey to determine more specific pricing and a written estimate / proposal.  This will help us ensure the estimate supplied is specific, with detail oriented information.  Submit your information, and we’ll get started as quickly as possible.

 

Please be thorough and include as much information as you can provide.  The Tri-State Area Tech Team will respond promptly.  Thanks for submitting your request with us, we look forward to helping you!

Are you ready to take your IT support to the next level?

Service Request Form

Request a service estimate for your Business Technology needs. A tech team member will review your business information with you. We’ll make an assessment of your business needs and supply you with detailed pricing for our services. We look forward to handling your request.
Which Services are you Interested In? (select all that apply):

Frequently Asked Questions

In short, no- not all Managed IT Service providers offer VOIP Phone Services.  Many large managed IT service providers have a more robust set of service and performance capabilities, and on account of this robust service capacity- larger managed service companies have in-house capabilities to provide VOIP Services- as well as other services other, smaller service providers don’t have the capacity for. 

We are Enterprise Grade. Gradius IT Solutions is essentially an Enterprise Level business.  We run and operate in the same fashion as any other enterprise level business.  We have internal employees, processes, standard operating procedures and client satisfaction requirements.

 

Manpower = Specialized Services.  You can Trust Gradius IT Solutions with your Enterprise Level IT Support because we have the staff to support enterprise level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands.

 

An established Business Model.  Our Business model is unique.  We have a sophisticated service delivery model, pricing models that enable our business to maintain operational stability, but not hurt client organizations.  Our internal service dispatch processes and customer satisfaction requirements are detail-oriented..

 

Gradius IT Solutions is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. Gradius IT Solutions is also affiliated with several other IT Support Organizations, such as pop quiz computers- popquizmsp.com as well as others.

 

When evaluated independently, Tri-State Area Tech support is a smaller operation, but when evaluated from a capability point of view, Gradius IT Solutions retains the service level of a National Service provider- with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any National IT Services firm.

Most IT Service providers have limitations with service delivery capability.  In one-man or two-man tech shops, service delivery for corporate businesses with a large degree of IT Support needs- businesses may find a local service provider less than adequate.  Gradius IT Solutions Resolves these service delivery limitations with a full team and scalable service offerings.

Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and Enterprise Grade IT Support Services. 

Gradius IT Solutions typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins.  While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services.  We prefer to work with clients we can help.  This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients.  We help them, and they help us!

We don’t always require a monthly service plan for all of our services, however- most businesses do need ongoing support service related to IT.  Many small business owners are not aware of the need for technology maintenance and proactive services.  Sometimes it’s because businesses are operating on very thin margins.  

 

Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

 

In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT.  Additionally, we need to make sure that our clients have the ability to grow and scale their businesses.  This puts our business in a place where we can grow with our clients.

Client Testimonials

Feeling lost in the jargon?

Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.

Our IT Support Team

Robert Joyce

Robert Joyce

CEO/ Engineer

Client Feedback

We hired Gradius Solutions early this year to assist with our Cloud transformation and also network/cyber-security setup and training. Rob did an excellent job working with our inhouse IT and management to move us safely and securly into the digital space.

Chris H

I have known Rob for the 10 years that I have been in the Staffing/ Recruiting industry. Rob’s firm has always helped out when coming in to service clients of ours on both short-term and long-term solutions. Additionally, our Agency has also utilized Gradius Solutions to implement technology strategies internally here as well. The organization is very professional, helpful, and overall outstanding in providing a variety of technology services. 10/10 would always recommend Gradius!

Daniel P

We use Gradius Tech for managing our Server Infrastructure and email security. Rob the owner is very professional and responsive to our requirements. We are very happy with his services and would strongly recommend GradiusTech to anyone out there looking for IT Services.

Sanjay S

Robert is very responsive and really cares about IT and helping you grow your company!

Klas H

Have worked with Rob for a while now, would highly recommend!

Joshua S