Cyber Attack Incident Response and
Remediation
Services

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Does Your Business Need Assistance from a Cyber Attack Incident Response Team?

Gradius IT Solutions provides expert cyber attack remediation and incident response consulting services throughout Northern New Jersey. You will be back to normal operations (at least a new normal) with our cyber attack incident response and remediation services.

 

If Your Business Has Been Hit With a Cyber-Attack Incident, Here’s How Our Cybersecurity Incident Response Process Service Would Look:

 

The first step in the cyber-attack remediation process is to identify preliminary information about your business, your information systems and identify affected systems. This will enable us to create a basic cyber incident response plan. The original plan needs to have some flexibility to it, the incident response planning may become more of a process itself depending (we may need to continuously make changes to it) on our findings throughout different stages in the incident response steps or procedures.

 

We will need to determine if your business is completely operational, partially down, or completely non-operational. Additionally, if it is down, is this due to the cyber incidents in question? We will determine if any security incidents have occurred -or verify they have not. Or is this due to something else? If you’re completely down, we will prioritize getting your business up and running first. We will also check your firewall logs for security events and see if our analysts discover anything suspicious.

 

Depending on the number of offices in your business operation, we may need to interact with additional office locations. We will need to determine if the security incident has done anything to their computer network or impacted any machines or data or if it’s specific to one location. Throughout the incident response process, we will continue to gather information throughout all steps and adjust our incident response plans according to our findings.

 

We will identify key incident response team members – then associate them to incident response roles (if applicable). We will ask questions and gather information regarding your IT environment. This will help us identify the attack vector and identify proper ways to make sure the process is moving along quickly and properly. 

 

Wireless Network Installation Service

If You’ve Been Hit With a Cyber Attack, Rely On Gradius IT Solutions for Help

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Cyber Attack Incident Response Services Customized to Your Tri-State Area Business:

All of our cybersecurity services are tailored according to your business needs. We will analyze your data and information use in order to provide you with effective recommendations. Further, our cybersecurity professionals will help you identify any potential security threats that can harm your data so that an effective plan can be put into action. 

 

After our service removes the cyber attack, your business will be up and running.  We can then roll out a multi-layers cybersecurity solution to protect your data moving forward. We will make sure this issue doesn’t happen again. 

 

With Gradius IT Solutions, You Will Gain These Benefits

­­Small Businesses in Tri-State Area Have These Key Issues with Local Tech Support Service Providers Specifically Surrounding Cyber Attack Remediation

Over the years, working in the technical services industry, we've oftentimes heard customer complaints regarding lack of satisfaction with previous service providers. Within our experience, the problem isn't usually with a service provider's technical services - the issue lies within the way their business is run.  Most of the time, one-person or two-person service shops usually fail to comply with the customer service side of the business. Service providers with this structure do not have the ability to deliver managed solutions effectively. For example, an individual tech consultant does not have the capacity to respond to multiple cyber attacks simultaneously (even if they are an expert). A tech-team would be more appropriate for this type of requirement. The first identification that a small scale service provider might be a problem, would be this: Were you using an independent technical service consultant when your business was hit with a cyber attack? Most of the time, the answer is “yes and no.” This is the case because businesses only call tech consultants when the business owner or manager thinks they need the service. Operational status has given a false sense of security. Don’t fall victim to this limited state.

Common Customer Complaints Surrounding Cyber Attack Remediation Services

Reliability

Clients have faced reliability difficulties and scheduling challenges with independent service providers.

Pricing

Many clients have faced issues with pesky hourly fees. Independent contractors may charge you their reasonable hourly rate. However, their living depends on their service hours. So, their goal is always to bill you as much as possible.

Lack of specialization

Local independent service providers may not have a specialized expert with sufficient skills to tackle the specific challenge you’re facing.

In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades Master of None. The result is- it may take significantly longer to fix the same type of issue a Specialized Technician would have fixed in 1 hour.

VS

IT Consultant

Most of the time, local service contractor (IT Guy) agreements for Cyber Attack Incident Services (in Tri-State Area) fail for the following reasons:

Trusted IT Support Company

Service Agreements with Managed Service Providers For Cyber Security Services (Including Cyber Attack Consulting Services) Don’t Usually Fail For the Same Reasons

Is Gradius IT Solutions the Best Cyber Security Service Provider to Offer Cyber Attack Incident Response Services in Northern New Jersey?

With the number of cybersecurity service providers in the industry, it’s hard to say that we are the best cyber incident response service provider for your cyber attack consulting services. We are, however, a reliable, responsible, skilled and technically-savvy group of professionals, and we can get the job done. We focus on delivering an effective service by offering a unique total value proposition across the board so that many businesses rely on us and our services. Collectively, our tech team covers all areas where small to the medium-sized business may rely on their IT partner.

 

You can definitely trust Gradius IT Solutions to provide a reliable service – we’ll get the job done. We are a local branch, part of a larger national service provider. Our cybersecurity services always meet compliance regulations and standards, when needed. Our partnerships with Microsoft, Google and many other enterprise level organizations are a testament to the level of dedication our team has to our service delivery and effectiveness.

 

All of our incident response processes follow guidelines as identified by NIST. This enables your organization to understand that we are dealing with this incident properly. You can find more specific information related to the handling guidelines including processes and procedures here:

 

https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-61r2.pdf

If you’re ready to take the next step, there is no obligation:

For a Fast Cyber Incident Response Service Provider, Contact Gradius IT Solutions!

Contact our tech-team today. Provide us as many details as you can in the comments section.  Or give us a call.  We look forward to helping you remediate your cyber threat.  If you need a sample report for insurance, you can include that in the request as well.

Additional Managed Services Tri-State Area Tech Support Provides

Comanaged IT Services

Proactive Monitoring agents for each Desktop/Laptop and Server.

Complete IT Technology Outsourcing Service

Proactive Monitoring agents for each Desktop/Laptop and Server.

Does Managed IT Services Save you Money?

Proactive Monitoring agents for each Desktop/Laptop and Server.

IT Vendor Management Services

Proactive Monitoring agents for each Desktop/Laptop and Server.

IT Project Management Services

Proactive Monitoring agents for each Desktop/Laptop and Server.

Managed Data Storage Services

Proactive Monitoring agents for each Desktop/Laptop and Server.

Managed IT Services for Small Businesses

Proactive Monitoring agents for each Desktop/Laptop and Server.

Managed IT Services Pricing

Proactive Monitoring agents for each Desktop/Laptop and Server.

Frequently Asked Questions

Gradius IT Solutions elevates the IT landscape for Small to Medium Sized Businesses by offering professional IT services meticulously adapted to suit the needs of the Small to Medium Sized Businesses market. We strive to provide service quality that is usually exclusive to major industry players. With our strategic support, your business is poised to experience unparalleled operational excellence and innovation, ensuring that you not only meet but exceed the expectations set by larger competitors.

Gradius IT Solutions offers unmatched Small to Medium Sized Businesses-level IT support for Small to Medium Sized Businesses, not through traditional staff but via a vast network of highly skilled engineers. This model provides the specialized support and customer service excellence you expect from a larger Small to Medium Sized Businesses, coupled with the dynamic flexibility needed to adapt swiftly to the evolving needs of your business. With our collective of IT professionals, we ensure that your operations are supported by the best in the field, guaranteeing not just solutions, but transformative results.

Choosing Gradius IT Solutions means opting for a partner that brings not just a local, personalized touch to IT support, but also the expansive capabilities typically associated with larger companies. Despite its smaller size, Gradius IT Solutions is part of a broad network of IT professionals, thanks to its affiliations with other reputable IT support organizations. This unique collaboration allows Gradius to offer a depth of knowledge and a range of technical expertise that extends well beyond its immediate team. When you work with Gradius, you’re not just hiring a single company; you’re tapping into a vast collective of IT specialists who can bring a diverse set of solutions to the table. This partnership structure ensures that even the most challenging and intricate IT issues can be addressed with the right expertise, giving you and your clients the confidence of comprehensive IT support. The breadth of this network allows Gradius IT Solutions to project the presence and capabilities of a much larger entity, providing you with the resources needed to scale and succeed in today’s competitive tech landscape.

 

When evaluated independently, Tri-State Area Tech support is a smaller operation, but when evaluated from a capability point of view, Gradius IT Solutions retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.

In the landscape of IT service providers, where many operate with limited scope and resources, Gradius IT Solutions stands out by harnessing the collective strength of an extensive network of IT professionals. This collaborative approach allows us to break through the traditional barriers faced by smaller tech shops, offering corporate clients robust and scalable IT support solutions. Our network ensures that clients receive the comprehensive expertise and flexible service delivery needed to manage complex IT environments effectively, far exceeding what local, smaller-scale providers can typically offer. Gradius IT Solutions is committed to delivering top-tier IT support that grows with your business, ensuring that no matter the size or complexity of your IT needs, our network is equipped to handle it with exceptional proficiency.

Gradius IT Solutions is committed to delivering high-value IT services tailored to meet the needs of businesses across the spectrum, from fledgling startups to established Small to Medium Sized Businesses. We don’t impose minimum engagement requirements, ensuring that our suite of services is accessible to all sizes of client businesses. Our goal is to cultivate lasting relationships with clients by providing meaningful contributions to their operations, fostering a reciprocal partnership where success is shared and celebrated. We’re dedicated to the prosperity of our clients, confident that as we support their growth, our relationship strengthens — allowing both parties to thrive together without the constraints of predefined financial benchmarks.

Gradius IT Solutions is committed to delivering high-value IT services tailored to meet the needs of businesses across the spectrum, from fledgling startups to established Small to Medium Sized Businesses. We don’t impose minimum engagement requirements, ensuring that our suite of services is accessible to all sizes of client businesses. Our goal is to cultivate lasting relationships with clients by providing meaningful contributions to their operations, fostering a reciprocal partnership where success is shared and celebrated. We’re dedicated to the prosperity of our clients, confident that as we support their growth, our relationship strengthens — allowing both parties to thrive together without the constraints of predefined financial benchmarks.

We don’t always require a monthly service plan for all of our services. However, most businesses need ongoing support services to support their IT requirements properly.  Many small business owners are unaware of the need for technology maintenance and proactive IT services.   

 

Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

Client Testimonials

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Robert Joyce

Robert Joyce

CEO/ Engineer