Proactive IT Services

Looking For Something Else? Search Here

A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Gradius IT Solutions Provides Proactive IT Services Across Northern New Jersey

As a business owner, you know that technology is constantly changing and evolving. You also understand that keeping up with these changes can be costly and time-consuming. That’s why it’s essential to have a partner you can rely on to keep your business IT infrastructure up-to-date and running smoothly.


Gradius IT Solutions is that partner. We are a leading provider of proactive IT services in Tri-State Area county. We offer a wide range of services, including network support, data backup and recovery, and cybersecurity solutions.


We understand the importance of having a reliable IT infrastructure. That’s why we work hard to keep our clients’ systems running efficiently and effectively. We also offer 24/7 support, so that you can rest assured that we will be there when you need us.

Wireless Network Installation Service

With Our Proactive Measures Services From Gradius IT Solutions You Will Gain

Looking For Fast Support?

Gradius IT Solutions Provides Professional Assistance Tailored to YOUR Business:

There is no one-size-fits-all solution when it comes to IT. That’s why we offer a variety of proactive IT services that can be customized to fit the unique needs of your business. We will work with you to understand your business goals and objectives. From there, we will create a proactive IT service plan that is tailored to your specific needs.


If you are looking for a partner to help you keep your business IT infrastructure up-to-date and running smoothly, contact Gradius IT Solutions today. We would be happy to discuss our services with you and answer any questions you may have. We will work with you to create a proactive IT services solution that fits your business!

A Proactive Approach Toward IT from Gradius IT Solutions will Resolve the , Following Business Challenges:

Small Businesses have These Key Issues with It IT Service Providers Specifically Regarding Proactive IT Services

Over the years of providing support for a variety of different clients, we've heard several complaints about previous providers. In many instances, it’s not the fault of the service providers in question. Frequently, the client's dissatisfaction is due to the structure of one-man service shops or two-person tech firms. Unless they have a small number of clients, organizations with this type of organizational structure can't deliver and scale an operationally mature service model.

Two Of The Most Common Issues Are Pricing And Reliability

      • A lack of staff diversification: Responsiveness require a team of specialists. This team must have diverse skill sets so it can provide comprehensive support. A one-man shop will quickly become overwhelmed and won’t be able to provide the level of service your business needs.
      • Relying on automated services: Proactive IT support requires a human touch. You need specialists who understand your specific business and can provide personalized support which can’t be delivered by an automated system.
      • Reactive service model (break-fix services): The whole point of proactive IT services is to prevent problems before they happen. If your IT service provider is a reactive service provider, it’s less likely to catch potential issues and address them before they become full-blown problems.
      • Lack of cybersecurity solutions: A digital transformation must include cyber security solutions. With the ever-growing threat of cyberattacks, your choice of service providers must have the experience and expertise to protect your business from these threats.
      • Cost: IT maintenance, monitoring, and management may all be costly and difficult for small businesses to afford. Because hourly rates are generally higher for proactive IT services, it’s best to get a flat rate IT support contract.

In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades and a Master of None. The result is- it may take significantly longer to fix the same type of issue that a specialized technician would.


IT Consultant

Most Of The Time, Local Service Contractor (Computer Guy) agreements for For Proactive IT Services Usually Fail For The Following

Trusted IT Support Company

Managed Services Agreements Which Include Proactive IT Services Don’t Usually Fail For the Same Reasons

Is Gradius IT Solutions the Best Proactive IT Service Provider for Your Technology Service Needs?

With so many tech services and managed IT service providers in the market offering managed IT services, it’s hard to say that we are the best service provider for your IT needs. We always strive to be a competitive, top-tier service provider by offering a unique total value proposition across the board and because of this many businesses rely on our services.


Additionally, we are a local branch, associated with a larger, trusted, and nationally recognized IT service provider.  Our technical services follow industry guidelines, and we will meet mandated compliance regulations (as needed). All aspects of your business are considered. Our partnerships with Microsoft and Google enable us to offer email support and Office support effectively.


When you evaluate cost, response time, reliability, knowledge across the board, efficiency and effectiveness, you will see that we are priced very competitively. Collectively, our tech team covers all areas where a small to the medium-sized business may rely on a partner for preventative operations.

If you’re ready to take the next step, there is no obligation:

If You’re Ready For Proactive IT Service From Gradius IT Solutions, Partner With Our Tech Team!

Contact us now. Tell us more about your company and what you’re searching for. Based on your information, we can show you how our tech team may benefit your business. Feel free to send us an email by filling out the contact form or calling our main number.

Additional Managed Services Tri-State Area Tech Support Provides

Comanaged IT Services

Proactive Monitoring agents for each Desktop/Laptop and Server.

Complete IT Technology Outsourcing Service

Proactive Monitoring agents for each Desktop/Laptop and Server.

Does Managed IT Services Save you Money?

Proactive Monitoring agents for each Desktop/Laptop and Server.

IT Vendor Management Services

Proactive Monitoring agents for each Desktop/Laptop and Server.

IT Project Management Services

Proactive Monitoring agents for each Desktop/Laptop and Server.

Managed Data Storage Services

Proactive Monitoring agents for each Desktop/Laptop and Server.

Managed IT Services for Small Businesses

Proactive Monitoring agents for each Desktop/Laptop and Server.

Managed IT Services Pricing

Proactive Monitoring agents for each Desktop/Laptop and Server.

Frequently Asked Questions

Gradius IT Solutions elevates the IT landscape for Small to Medium Sized Businesses by offering professional IT services meticulously adapted to suit the needs of the Small to Medium Sized Businesses market. We strive to provide service quality that is usually exclusive to major industry players. With our strategic support, your business is poised to experience unparalleled operational excellence and innovation, ensuring that you not only meet but exceed the expectations set by larger competitors.

Gradius IT Solutions offers unmatched Small to Medium Sized Businesses-level IT support for Small to Medium Sized Businesses, not through traditional staff but via a vast network of highly skilled engineers. This model provides the specialized support and customer service excellence you expect from a larger Small to Medium Sized Businesses, coupled with the dynamic flexibility needed to adapt swiftly to the evolving needs of your business. With our collective of IT professionals, we ensure that your operations are supported by the best in the field, guaranteeing not just solutions, but transformative results.

Choosing Gradius IT Solutions means opting for a partner that brings not just a local, personalized touch to IT support, but also the expansive capabilities typically associated with larger companies. Despite its smaller size, Gradius IT Solutions is part of a broad network of IT professionals, thanks to its affiliations with other reputable IT support organizations. This unique collaboration allows Gradius to offer a depth of knowledge and a range of technical expertise that extends well beyond its immediate team. When you work with Gradius, you’re not just hiring a single company; you’re tapping into a vast collective of IT specialists who can bring a diverse set of solutions to the table. This partnership structure ensures that even the most challenging and intricate IT issues can be addressed with the right expertise, giving you and your clients the confidence of comprehensive IT support. The breadth of this network allows Gradius IT Solutions to project the presence and capabilities of a much larger entity, providing you with the resources needed to scale and succeed in today’s competitive tech landscape.


When evaluated independently, Tri-State Area Tech support is a smaller operation, but when evaluated from a capability point of view, Gradius IT Solutions retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.

In the landscape of IT service providers, where many operate with limited scope and resources, Gradius IT Solutions stands out by harnessing the collective strength of an extensive network of IT professionals. This collaborative approach allows us to break through the traditional barriers faced by smaller tech shops, offering corporate clients robust and scalable IT support solutions. Our network ensures that clients receive the comprehensive expertise and flexible service delivery needed to manage complex IT environments effectively, far exceeding what local, smaller-scale providers can typically offer. Gradius IT Solutions is committed to delivering top-tier IT support that grows with your business, ensuring that no matter the size or complexity of your IT needs, our network is equipped to handle it with exceptional proficiency.

Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and Small to Medium Sized Businesses-grade IT support services.

Gradius IT Solutions is committed to delivering high-value IT services tailored to meet the needs of businesses across the spectrum, from fledgling startups to established Small to Medium Sized Businesses. We don’t impose minimum engagement requirements, ensuring that our suite of services is accessible to all sizes of client businesses. Our goal is to cultivate lasting relationships with clients by providing meaningful contributions to their operations, fostering a reciprocal partnership where success is shared and celebrated. We’re dedicated to the prosperity of our clients, confident that as we support their growth, our relationship strengthens — allowing both parties to thrive together without the constraints of predefined financial benchmarks.

We don’t always require a monthly service plan for all of our services. However, most businesses need ongoing support services to support their IT requirements properly.  Many small business owners are unaware of the need for technology maintenance and proactive IT services.   


Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

Client Testimonials

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Our IT Support Team

Robert Joyce

Robert Joyce

CEO/ Engineer