Gradius IT Solutions Provides Cost Effective Technology Solutions for Small Businesses Across Northern New Jersey

Gradius IT Solutions provides responsive and value-driven managed services to small businesses in the Tri-State Area area as well as much of Northern New Jersey. Businesses in the region have relied on Gradius IT Solutions to supply them with reliable and trusted business IT solutions for many years.

 

Create an IT environment and infrastructure for your small business that meets your unique needs. We can help you select the services you need that will increase your business productivity and achieve your budget goals. Our affordable services provide many benefits to growing businesses across a range of industries. See what IT solution our tech professionals can implement for you today to keep your business running smoothly.

With Small Business IT Support Combined with a Managed Services Package from Gradius IT Solutions Your Organization Can Gain:

  • Proactive network security monitoring

  • On site and remote help desk services

  • IT project management

  • Cyber security solutions to protect sensitive data

  • Regulatory compliance checks

  • Disaster recovery and planning

  • Cloud solutions implementation and migration

  • Software, hardware and network infrastructure recommendations

An IT Support Program Tailored to Your Business

We are determined to make sure each client gains as much value as they can from our service and support. Trust and rely on our college educated tech team of US-based experts. Leave your technology frustrations with us, and we’ll care for the time consuming task of caring for your information technology support needs while you focus on business success.

 

While some managed service provider technical support vendors try to sell you everything in their “technical stack” – we don’t. We enable our clients to run their IT in a way they feel comfortable with. We can provide a hand-off consulting service or actively manage an IT department of professionals for your company. Our business goals are to meet your business needs.

An IT Support Program Tailored to Your Business

We are determined to make sure each client gains as much value as they can from our service and support. Trust and rely on our college educated tech team of US-based experts. Leave your technology frustrations with us, and we’ll care for the time consuming task of caring for your information technology support needs while you focus on business success.

 

While some managed service provider technical support vendors try to sell you everything in their “technical stack” – we don’t. We enable our clients to run their IT in a way they feel comfortable with. We can provide a hand-off consulting service or actively manage an IT department of professionals for your company. Our business goals are to meet your business needs.

Managed IT Support with Gradius IT Solutions Will Resolve the Following Challenges:

  • Large service hour charges from IT consultants

  • Down time from employees with technical problems

  • Employees won’t need to spend as much time on technical functions

  • Easy access to meet cyber security requirements for data security

  • Peace of mind that your company is meeting compliance standards

Small Businesses Have Key Issues with IT Support Providers

Over the years of providing managed IT services and network support services for a variety of different clients, we’ve heard several complaints about previous providers. In many instances, it’s not the fault of the service providers in question. Oftentimes, the client dissatisfaction is just due to the nature of one-man service shops or two-person tech support companies. Companies with this type of structure can’t deliver and scale an operationally mature service model – unless they have only a few clients.

 

Two of the most common issues are reliability and pricing:

 

  • Reliability: It is important to find a service provider that you can rely on and to build a relationship over time. This service provider may need to perform additional services later. While costs should be a factor in a customer decision on choice of service providers, the lowest price option may prove to be less-than-reliable for long term needs. 

  • Pricing: Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many as possible.  

 

In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus; they become a jack-of-all-tech-trades and a master of none. The result is that it may take significantly longer to fix the same type of issue a specialized technician would have fixed in one hour.