Managed IT Services for
Staffing & Recruiting FirmsBullhorn. JobDiva. Crelate.
ATS Up. Candidate Data Protected.

Our managed IT services for staffing and recruiting firms include ATS infrastructure support and uptime monitoring (Bullhorn, JobDiva, Crelate, PCRecruiter, Greenhouse, Lever, and others), candidate data protection and access controls, recruiter IT onboarding and offboarding procedures, remote workforce device management, VMS connectivity support, Microsoft 365 and cloud administration, endpoint security and EDR, email security, 24/7 NOC and SOC monitoring, backup and disaster recovery, and on-site support across NJ, NY & CT — all under one flat monthly rate per user with no per-ticket billing.

We manage a standardized IT onboarding and offboarding workflow specifically designed for staffing firm turnover rates. For new hires: device provisioning and configuration, ATS account creation and permissions, email and Microsoft 365 setup, VoIP configuration, and remote access provisioning — all completed before the recruiter's first day. For departures: immediate ATS access revocation, email deprovisioning, device wipe and recovery, and documentation of what was revoked and when — so there's an audit trail if candidate data access is ever questioned. The process is repeatable, documented, and fast enough to handle the volume that a growing staffing firm generates.

Yes. We support the major ATS and recruiting CRM platforms — Bullhorn (ATS and CRM, both cloud and hosted), JobDiva, Crelate, PCRecruiter, Greenhouse, Lever, iCIMS, and others. We understand how these platforms depend on local and cloud infrastructure, integrations with job boards and VMS systems, email and calendar sync, and mobile access for recruiters in the field. When an ATS issue surfaces, we troubleshoot from the IT infrastructure side — connectivity, authentication, performance, integrations — without requiring a recruiter to explain the software to a technician who has never seen it.

Candidate database protection starts with access controls — limiting which staff can export, copy, or download candidate records, and implementing role-based permissions so recruiters only access the records relevant to their assignments. We also implement data loss prevention (DLP) policies that monitor for unusual bulk exports or email attachments containing PII, endpoint encryption on devices that access the database, and endpoint detection and response (EDR) that monitors for malware that targets credential theft. For backup, we implement immutable offsite backup that protects the database against ransomware and enables recovery without paying a ransom. Offboarding procedures ensure departing recruiters can't take candidate records with them.

Most staffing firms are fully onboarded within 1–2 weeks. Our engineers handle the complete transition — auditing the ATS infrastructure, deploying monitoring agents, configuring security tools and access controls, documenting the environment, and meeting your team — without disrupting active recruiting operations. We also establish the onboarding and offboarding IT workflow templates during the initial engagement so you have a repeatable process for recruiter turnover from day one.

No long-term lock-ins. We offer month-to-month and annual agreements — your choice. Staffing firms stay with Gradius because the ATS runs reliably, recruiter onboarding and offboarding is handled efficiently, candidate data is protected, and IT stops being a recurring operational friction point in a business that already has enough of those. We earn the renewal every month through performance.