The People Behind Gradius
Our leadership team combines extensive experience in financial services, IT infrastructure, and managed services to deliver proven technology solutions tailored to your business.
Robert Joyce
Owner & Chief Technology Officer Strategic IT, Cybersecurity & AI Advisor
Robert Joyce is the Founder, Owner, and Chief Technology Officer of Gradius IT Solutions, bringing more than 28 years of IT experience, including 23 years supporting some of the world's most demanding Wall Street financial institutions. He specializes in designing, securing, and managing enterprise technology environments with a focus on cybersecurity, cloud infrastructure, compliance, business continuity, and operational resilience.
Kurtis Klotz
Managing Partner | Florida Operations & Business Development
Kurtis Director of Business Development & Client Success serves as Head of Business Development and Client Experience, bringing more than 15 years of experience helping organizations maximize the value of their technology investments. He leads client relationships from initial engagement through long term success, ensuring every customer receives exceptional service and strategic guidance. Kurtis works closely with clients to understand their business objectives, identify opportunities for growth, and deliver technology solutions that drive measurable results. His customer first approach, combined with expertise in account management, onboarding, and business development, helps build lasting partnerships and an outstanding client experience.
Kyle Nix
Managing Partner | Missouri Operations & Business Development
Kyle Nix is a cybersecurity and technology professional and Managing Partner, Midwest Operations & Client Growth at Gradius IT Solutions, where he leads the firm's expansion and client relationships across the Midwest region. His career has been shaped by perseverance, leadership, and a willingness to keep learning through challenges and setbacks. Throughout his career, Kyle has worked across healthcare, legal, technology, government, insurance, and enterprise environments, helping organizations reduce risk, strengthen their security, and solve complex technology challenges. Those experiences taught him that success rarely follows a straight line, and that some of the most valuable lessons come from overcoming adversity.
Helpdesk
24/7 SOC & NOC, plus Help Desk & Technical Support
Our dedicated Help Desk is staffed by experienced IT professionals who provide fast, reliable technical support for your business. Whether it's a critical outage, a day-to-day technical issue, or after-hours assistance, our team is available to quickly respond, troubleshoot, and resolve problems to keep your business running. Through proactive monitoring, remote support, and rapid incident response, we minimize downtime, improve user productivity, and ensure your technology remains secure, reliable, and fully supported whenever you need us.
Strategic Partner Network
Senior Systems Engineer
A hands-on engineer and team leader who brings the same strategic and motivational approach from his coaching background into how he runs technical projects. Will emphasizes teamwork and high-performance culture on every engagement he leads.
Fernando
Vice President of Sales and Marketing
As Vice President of Sales and Marketing for Gradius IT, I lead the strategies that generate market interest, strengthen brand visibility, and create new business opportunities. I oversee our social media campaigns, content development, and manage the direction of our Answer Engine Optimization teams, ensuring every initiative supports measurable growth. My role extends throughout the sales process, from attending strategic meetings and qualifying prospects to leading discovery calls and delivering executive presentations. I also develop proposals, structure service agreements, and create contracts that align client needs with business objectives. By connecting marketing execution with disciplined sales leadership, I help transform audience engagement into qualified opportunities and long-term client relationships.
Ammon
Support Engineer
Ammon is a support engineer at Gradius IT Solutions, where he keeps clients' day-to-day IT running smoothly handling endpoint setup, troubleshooting, and front-line support requests. He's a hands-on problem-solver who's quick to jump in and focused on getting things resolved right the first time. As he continues sharpening his skills across managed IT and cybersecurity, Ammon brings fresh energy and a real commitment to delivering the responsive service our clients count on.
Bryan
Director of Physical Infrastructure & Security
Bryan Director of Physical Infrastructure & Security is a seasoned technology leader with more than 30 years of experience designing, deploying, and managing physical infrastructure solutions. He specializes in security systems, structured cabling, telecommunications, audiovisual technologies, and low voltage infrastructure.
Helpdesk
24/7 SOC & NOC, plus Help Desk & Technical Support
Our dedicated Help Desk is staffed by experienced IT professionals who provide fast, reliable technical support for your business. Whether it's a critical outage, a day-to-day technical issue, or after-hours assistance, our team is available to quickly respond, troubleshoot, and resolve problems to keep your business running. Through proactive monitoring, remote support, and rapid incident response, we minimize downtime, improve user productivity, and ensure your technology remains secure, reliable, and fully supported whenever you need us.
Strategic Partner Network
Senior Systems Engineer
A hands-on engineer and team leader who brings the same strategic and motivational approach from his coaching background into how he runs technical projects. Will emphasizes teamwork and high-performance culture on every engagement he leads.
Strategic Partner Network
Gradius IT Solutions maintains a trusted network of strategic technology partners and Managed Service Providers across the United States. This nationwide partner ecosystem enables us to deliver consistent, high quality IT support, onsite services, and project resources wherever our clients operate. Whether your organization has a single office or multiple locations across the country, our strategic partnerships ensure you receive responsive local support backed by the expertise, standards, and oversight of the Gradius IT Solutions team. Together, we provide seamless nationwide coverage while maintaining a single point of accountability for every client.