Business Phone System Built for How You Work
Cloud-hosted calling, AI voice agents, mobile apps, and business texting in one system. Designed, deployed, and supported by Gradius IT Solutions.
Why Choose Gradius Cloud Voice FOR YOUR BUSINESS PHONE SYSTEM ACROSS THE TRI-STATE, MIDWEST, SOUTH FLORIDA & NATIONWIDE?
Gradius Cloud Voice is the business phone system from Gradius IT Solutions. Headquartered in New Jersey with satellite offices in the Midwest and South Florida, we deploy and support cloud phone systems for businesses across the Tri-State Area, Midwest, South Florida, and nationwide.
Gradius brings 30 years of enterprise IT experience, including decades supporting Wall Street trading floors where downtime is not an option. You get one point of contact for your IT, security, and phones, and engineers who already know your network.
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One Partner for IT, Security & Phones
Most businesses get phones from one company, IT from another, and security from a third. When something breaks, nobody owns it. Gradius Cloud Voice puts your phone system with the same team that already manages your technology.
Cloud-Hosted & Fully Managed
No on-premise hardware to maintain. We host, manage, and support your entire phone system.
Work From Anywhere
Take your business number on any device, desk phone, laptop, or mobile, from any location.
Number Porting Included
Keep your existing business numbers. We handle the porting process from start to finish.
Predictable Monthly Cost
Flat per-user pricing with no surprise bills and no on-site equipment to maintain.
Everything Your Phone System Needs
Cloud calling, AI voice agents, mobile apps, and business texting in one system, designed, deployed, and supported by Gradius.
Calling Built for Business
A cloud-hosted phone system with a low startup cost, easy management, and the ability to grow with your business. No PBX in your closet.
- Auto attendant & call routing
- Hunt groups & ring strategies
- Voicemail to email
- Call recording & reporting
- Pre-configured, plug-and-play phones
- Number porting included
Your 24/7 AI Receptionist
Intelligent, always-on virtual agents that answer, route, and resolve inbound calls using natural language AI. Available as an add-on to any plan.
- Answers every call, day or night
- Handles common questions & requests
- Routes complex calls to live staff
- Takes messages when staff are busy
- Reduces missed calls & front-desk load
- Add to any Gradius Cloud Voice plan
Your Office in Your Pocket
Take your desk phone anywhere with our mobile and web apps, and text customers from your business number.
- Mobile app for iPhone & Android
- Calls show your business caller ID
- Web-based phone, nothing to install
- Business SMS from your company number
- Move live calls between mobile & desk
- Self-service web management portal
Enterprise Features, Small Business Cost
Everything larger companies expect from their phone system, priced and supported for small and mid-sized businesses.
- Low startup cost, no hardware to maintain
- Add users and locations in minutes
- Keep your existing business numbers
- One partner for IT, security & phones
- Supported by Gradius engineers
Cloud-Hosted Phone System
Low startup cost, easy management, and a system that grows with your business. Add users and locations in minutes.
AI Voice Agents
Virtual agents answer, route, and resolve calls 24/7, handling common requests and sending complex calls to your staff.
Web Management Portal
Forward numbers, change how phones ring, view active calls, and search call history from anywhere in a few clicks.
Mobile App
Call with your business caller ID from iPhone or Android, see coworker status, and move live calls between mobile and desk phone.
Business SMS Messaging
Text customers from your business number on desktop or mobile, so conversations stay with the company, not personal phones.
Plug-and-Play Phones
Phones arrive pre-configured. Plug them in and they work, with voicemail to email and call recording built in.
Built for Regulated Industries
We design call flows around how your industry works, from after-hours patient calls to client intake and compliance-driven call recording.
- Call recording for training & compliance programs
- After-hours AI answering, no missed calls
- One vendor for IT, security & phones
- Scales instantly as your team grows
Healthcare & Home Care
After-hours AI answering, on-call routing, and secure call handling so patients and families always reach someone.
Legal & Accounting
Client intake routing, call recording, and multi-office calling under one number.
Financial Services & Insurance
Call recording and reporting to support your compliance and retention programs.
Real Estate
Agents call and text from their mobile phones using the office caller ID and business number.
Switching Is Easier Than You Think
Worried about the cutover? Most businesses are up on their new cloud phone system in a single day with zero dropped calls during the transition. We handle everything: porting, provisioning, training, and go-live support.
- Current system audit & documentation
- Number porting from any carrier
- New system provisioning & testing
- Same-day cutover with standby support
- Staff training & onboarding
- Post-cutover monitoring & tuning
Fully Managed Voice Services
Once your system is live, we manage it ongoing: adding users, adjusting call routing, updating greetings, and troubleshooting issues so your team never has to deal with phone system headaches.
- User adds, moves & changes
- Call routing & auto attendant updates
- Greeting & hold music management
- User & device management
- Voice system monitoring
- Carrier & billing management
Still Paying Too Much for Your Phone System?
Send us a recent phone bill. We will show you what Gradius Cloud Voice would cost, which features you would gain, and how fast we can switch you over.
- Keep your existing numbers
- Up and running in one day
- Pre-configured phones, plug and play