IT That Works
Before You
Even Notice the Problem
Headquartered in New Jersey, with satellite offices in the Midwest and South Florida, Gradius delivers proactive, fully managed technology solutions that keep your business running, your data secure, and your team productive 24 hours a day, across the Tri-State Area, the Midwest, South Florida, and nationwide.
Your Whole IT Department, Fully Managed
Don’t have an internal IT team, or want to hand off the daily workload entirely? We become your complete IT department, monitoring, securing, and supporting every device, server, and user so your business runs without interruption.
Get the Free IT Assessment
What managed IT should include, how pricing works, and the questions to ask any provider. Instant delivery. Prefer to talk? Call 866 710 0308.
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Monitoring · Patching · Help desk
24/7
SOC & NOC Coverage
Supercharge Your Internal IT Team
Already have an IT staff? We integrate seamlessly alongside your existing team, filling coverage gaps, providing specialized expertise, and sharing our full tool stack.
Get the Free IT Assessment
What managed IT should include, how pricing works, and the questions to ask any provider. Instant delivery. Prefer to talk? Call 866 710 0308.
No spam. Unsubscribe anytime. Your information stays private.
Ticket sharing · Escalation paths · Shared toolset
100%
Your Team's Control
100%
Your Team's Control
+
Our Expert Backup
Ticket sharing · Escalation paths · Shared toolset
Supercharge Your Internal IT Team
Already have an IT staff? We integrate seamlessly alongside your existing team, filling coverage gaps, providing specialized expertise, and sharing our full tool stack.
24/7 IT Support Desk & NOC Coverage
Our Network Operations Center and helpdesk never sleep. From infrastructure monitoring to employee support calls, we have every layer covered every hour of every day.
- Continuous infrastructure monitoring & alerting
- Phone, email, and chat helpdesk on every shift
- Incident response and escalation procedures
- Documented SLAs with guaranteed response times
Fast Remote IT Troubleshooting
Our engineers connect securely to your systems in minutes, resolving software issues, configuration problems, user access requests, and more without waiting for a truck roll.
- Secure remote desktop access
- Software installation & configuration
- User account & permissions management
- Email and productivity app support
- VPN and connectivity troubleshooting
- Multi-device support (PC, Mac, mobile)
Onsite Engineering & Infrastructure
When hands-on support is required, our field engineers are dispatched to your location, handling hardware failures, cabling projects, server work, and complex infrastructure deployments.
- Hardware installation & replacement
- Server room and rack management
- Network wiring & structured cabling
- Firewall and switch configuration
- Office moves, adds & changes
- New site buildouts & deployments
Schedule Your Free IT
Consultation Today
Let’s talk about where your technology stands and where it needs to go. No commitment, no pressure. Just a straightforward conversation with a real engineer.
- No long-term contracts required
- Response within 1 business hour
- Customized to your environment