Privacy Policy | Gradius IT Solutions
Last Updated: December 10, 2024

Privacy Policy

This Privacy Policy describes how Gradius IT Solutions collects, uses, and protects your information when you use our website and services — and explains your privacy rights under applicable law.

Welcome to Gradius IT Solutions ("Company," "we," "us," or "our"), located at 2 University Plaza, Suite 100, Hackensack, NJ 07601. We use your personal data to provide and improve our services. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

01
Terminology
Interpretation & Definitions

Capitalized terms in this Privacy Policy have the meanings defined below, and these meanings apply whether the terms appear in singular or plural form.

Account
A unique account created for you to access our Service or parts of our Service.
Affiliate
An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other voting securities.
Company
Gradius IT Solutions, 2 University Plaza, Suite 100, Hackensack, NJ 07601. Also referred to as "We," "Us," or "Our."
Cookies
Small files placed on your device by a website, containing browsing history and preference data.
Device
Any device that can access the Service — computer, mobile phone, or tablet.
Personal Data
Any information that relates to an identified or identifiable individual.
Service
The Gradius IT Solutions website, accessible at https://gradiusitsolutions.com.
Service Provider
Any third-party company or individual employed by the Company to facilitate, provide, or support the Service.
Usage Data
Data collected automatically from the Service infrastructure — such as page visit duration, IP address, and device identifiers.
You
The individual accessing or using the Service, or the company or legal entity on whose behalf such individual is acting.
02
Collection
Data We Collect

Personal Data

When using our Service, we may ask you to provide personally identifiable information, which may include:

  • Email address
  • First and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when you use our Service. It may include your device's IP address, browser type and version, the pages you visit, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data. When accessed via a mobile device, we may also collect your mobile device type, unique ID, mobile OS, and mobile browser type.

Tracking Technologies & Cookies

We use cookies and similar tracking technologies — including beacons, tags, and scripts — to track activity on our Service and store certain preferences. You can instruct your browser to refuse all cookies, but some features of our Service may not function properly without them.

03
Usage
How We Use Your Data

The Company may use your Personal Data for the following purposes:

  • To provide and maintain our Service — including monitoring Service usage and performance.
  • To manage your Account — enabling access to Service features available to registered users.
  • To fulfill contracts — processing purchases or other contractual obligations you enter with us.
  • To contact you — via email, phone, SMS, or push notifications about updates, security changes, or service information.
  • To send marketing communications — news, offers, and information about similar goods and services, unless you have opted out.
  • To manage your requests — attending to and responding to inquiries you submit to us.
  • For business transfers — evaluating or conducting mergers, acquisitions, or asset sales in which your data may be transferred.
  • For analytics and improvement — data analysis, usage trend identification, promotional campaign evaluation, and Service improvement.
04
Disclosure
Sharing Your Personal Data

We may share your personal information in the following situations:

  • With Service Providers — to monitor and analyze Service usage, and to contact you on our behalf.
  • For business transfers — in connection with mergers, sales of Company assets, financing, or acquisitions.
  • With Affiliates — including our parent company, subsidiaries, or joint venture partners, who are required to honor this Privacy Policy.
  • With business partners — to offer you certain products, services, or promotions.
  • With your consent — for any other purpose with your explicit permission.
05
Text Messaging
SMS Marketing & Compliance

If you opt in to receive SMS messages from us, the following terms apply:

  • You will receive messages related to marketing, service updates, reminders, and customer support.
  • Consent to receive SMS is not a condition of purchasing any goods or services.
  • Message frequency may vary. Standard message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • For assistance, reply HELP or email rj****@****************ns.com.
SMS Data Privacy: We do not share SMS opt-in data or consent with any third parties, excluding the aggregators and providers of our text messaging services.
06
Data Lifecycle
Retention of Your Personal Data

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy — including to comply with legal obligations, resolve disputes, and enforce our agreements.

Usage Data is generally retained for a shorter period, except where it is used to improve Service security or functionality, or where we are legally required to retain it longer.

07
Cross-Border
Transfer of Your Personal Data

Your information, including Personal Data, may be processed at our operating offices and in other locations where our processing partners are located. This may involve transferring data to computers outside your state, province, or country where data protection laws may differ.

Your acceptance of this Privacy Policy and submission of such information represents your agreement to that transfer. The Company will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.

08
Your Rights
Delete Your Personal Data

You have the right to request deletion of the Personal Data we have collected about you. You may do this by:

  • Signing in to your Account and visiting the account settings to manage your personal information.
  • Contacting us directly to request access to, correction of, or deletion of any personal information you have provided.
Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so, even after a deletion request.
09
Circumstances
Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data in response to valid requests by public authorities — such as a court order or government agency request.

Other Legal Requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of the Company.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.
10
Protection
Security of Your Personal Data

The security of your Personal Data is a priority for us. We apply commercially reasonable and industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.
11
Age Restrictions
Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately.

If we become aware that we have collected Personal Data from anyone under 13 without verification of parental consent, we will take steps to remove that information from our servers promptly.

13
Updates
Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date at the top.

Where appropriate, we will also notify you via email or a prominent notice on our Service prior to changes becoming effective. We encourage you to review this Privacy Policy periodically for any updates.

Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our Service after changes are posted constitutes your acceptance of the revised Policy.
14
Get in Touch
Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us using any of the options below:

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Office
2 University Plaza Suite 100
Hackensack, NJ 07601

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