Privacy Policy
This Privacy Policy describes how Gradius IT Solutions collects, uses, and protects your information when you use our website and services — and explains your privacy rights under applicable law.
Welcome to Gradius IT Solutions ("Company," "we," "us," or "our"), located at 2 University Plaza, Suite 100, Hackensack, NJ 07601. We use your personal data to provide and improve our services. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Capitalized terms in this Privacy Policy have the meanings defined below, and these meanings apply whether the terms appear in singular or plural form.
Personal Data
When using our Service, we may ask you to provide personally identifiable information, which may include:
- Email address
- First and last name
- Phone number
- Usage Data
Usage Data
Usage Data is collected automatically when you use our Service. It may include your device's IP address, browser type and version, the pages you visit, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data. When accessed via a mobile device, we may also collect your mobile device type, unique ID, mobile OS, and mobile browser type.
Tracking Technologies & Cookies
We use cookies and similar tracking technologies — including beacons, tags, and scripts — to track activity on our Service and store certain preferences. You can instruct your browser to refuse all cookies, but some features of our Service may not function properly without them.
| Cookie Type | Category | Purpose |
|---|---|---|
| Necessary / Essential | Session Cookies | Authenticate users, enable core Service features, and prevent fraudulent access. Required for the Service to function. |
| Cookie Acceptance | Persistent Cookies | Identify whether users have accepted the use of cookies on this website. |
| Functionality | Persistent Cookies | Remember your preferences — such as login details and language settings — to provide a more personalized experience. |
| Web Beacons | Tracking Pixels | Small electronic files embedded in pages or emails that help count visitors, track opened emails, and verify server integrity. |
The Company may use your Personal Data for the following purposes:
- To provide and maintain our Service — including monitoring Service usage and performance.
- To manage your Account — enabling access to Service features available to registered users.
- To fulfill contracts — processing purchases or other contractual obligations you enter with us.
- To contact you — via email, phone, SMS, or push notifications about updates, security changes, or service information.
- To send marketing communications — news, offers, and information about similar goods and services, unless you have opted out.
- To manage your requests — attending to and responding to inquiries you submit to us.
- For business transfers — evaluating or conducting mergers, acquisitions, or asset sales in which your data may be transferred.
- For analytics and improvement — data analysis, usage trend identification, promotional campaign evaluation, and Service improvement.
We may share your personal information in the following situations:
- With Service Providers — to monitor and analyze Service usage, and to contact you on our behalf.
- For business transfers — in connection with mergers, sales of Company assets, financing, or acquisitions.
- With Affiliates — including our parent company, subsidiaries, or joint venture partners, who are required to honor this Privacy Policy.
- With business partners — to offer you certain products, services, or promotions.
- With your consent — for any other purpose with your explicit permission.
If you opt in to receive SMS messages from us, the following terms apply:
- You will receive messages related to marketing, service updates, reminders, and customer support.
- Consent to receive SMS is not a condition of purchasing any goods or services.
- Message frequency may vary. Standard message and data rates may apply.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP or email rj****@****************ns.com.
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy — including to comply with legal obligations, resolve disputes, and enforce our agreements.
Usage Data is generally retained for a shorter period, except where it is used to improve Service security or functionality, or where we are legally required to retain it longer.
Your information, including Personal Data, may be processed at our operating offices and in other locations where our processing partners are located. This may involve transferring data to computers outside your state, province, or country where data protection laws may differ.
Your acceptance of this Privacy Policy and submission of such information represents your agreement to that transfer. The Company will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.
You have the right to request deletion of the Personal Data we have collected about you. You may do this by:
- Signing in to your Account and visiting the account settings to manage your personal information.
- Contacting us directly to request access to, correction of, or deletion of any personal information you have provided.
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data in response to valid requests by public authorities — such as a court order or government agency request.
Other Legal Requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of the Company.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
The security of your Personal Data is a priority for us. We apply commercially reasonable and industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately.
If we become aware that we have collected Personal Data from anyone under 13 without verification of parental consent, we will take steps to remove that information from our servers promptly.
Our Service may contain links to third-party websites that are not operated by Gradius IT Solutions. If you click a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date at the top.
Where appropriate, we will also notify you via email or a prominent notice on our Service prior to changes becoming effective. We encourage you to review this Privacy Policy periodically for any updates.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us using any of the options below:
Hackensack, NJ 07601