The People Behind Gradius
Our leadership team combines extensive experience in financial services, IT infrastructure, and managed services to deliver proven technology solutions tailored to your business.
Robert Joyce
Founder, Owner, and Chief Technology
Robert Joyce is the Founder, Owner, and Chief Technology Officer of Gradius IT Solutions, bringing more than 28 years of IT experience, including 23 years supporting some of the world's most demanding Wall Street financial institutions. He specializes in designing, securing, and managing enterprise technology environments with a focus on cybersecurity, cloud infrastructure, compliance, business continuity, and operational resilience.
Kurtis
Director of Business Development & Strategic Partnerships
Kurtis serves as Director of Business Development & Strategic Partnerships, bringing more than 15 years of experience helping organizations solve complex business and technology challenges. He leads consultative sales engagements, working with prospective clients to understand their goals, identify opportunities, and develop strategic technology solutions that drive business growth. Kurtis also cultivates strategic partnerships that expand Gradius IT Solutions' capabilities and deliver additional value to clients. His relationship driven approach and commitment to long term partnerships help organizations make confident technology decisions.
Bryan
Director of Physical Infrastructure & Security
Bryan Director of Physical Infrastructure & Security is a seasoned technology leader with more than 30 years of experience designing, deploying, and managing physical infrastructure solutions. He specializes in security systems, structured cabling, telecommunications, audiovisual technologies, and low voltage infrastructure.
Helpdesk
24/7 Help Desk & Technical Support
Our dedicated 24/7 Help Desk is staffed by experienced IT professionals who provide around the clock technical support for your business. Whether it's a critical outage, a day to day technical issue, or after hours assistance, our team is available to quickly respond, troubleshoot, and resolve problems to keep your business running. Through proactive monitoring, remote support, and rapid incident response, we minimize downtime, improve user productivity, and ensure your technology remains secure, reliable, and fully supported whenever you need us.
Strategic Partner Network
Senior Systems Engineer
A hands-on engineer and team leader who brings the same strategic and motivational approach from his coaching background into how he runs technical projects. Will emphasizes teamwork and high-performance culture on every engagement he leads.
Fernando
Vice President of Sales and Marketing
As Vice President of Sales and Marketing for Gradius IT, I lead the strategies that generate market interest, strengthen brand visibility, and create new business opportunities. I oversee our social media campaigns, content development, and manage the direction of our Answer Engine Optimization teams, ensuring every initiative supports measurable growth. My role extends throughout the sales process, from attending strategic meetings and qualifying prospects to leading discovery calls and delivering executive presentations. I also develop proposals, structure service agreements, and create contracts that align client needs with business objectives. By connecting marketing execution with disciplined sales leadership, I help transform audience engagement into qualified opportunities and long-term client relationships.
Helpdesk
24/7 Help Desk & Technical Support
Our dedicated 24/7 Help Desk is staffed by experienced IT professionals who provide around the clock technical support for your business. Whether it's a critical outage, a day to day technical issue, or after hours assistance, our team is available to quickly respond, troubleshoot, and resolve problems to keep your business running. Through proactive monitoring, remote support, and rapid incident response, we minimize downtime, improve user productivity, and ensure your technology remains secure, reliable, and fully supported whenever you need us.
Strategic Partner Network
Senior Systems Engineer
A hands-on engineer and team leader who brings the same strategic and motivational approach from his coaching background into how he runs technical projects. Will emphasizes teamwork and high-performance culture on every engagement he leads.
Strategic Partner Network
Gradius IT Solutions maintains a trusted network of strategic technology partners and Managed Service Providers across the United States. This nationwide partner ecosystem enables us to deliver consistent, high quality IT support, onsite services, and project resources wherever our clients operate. Whether your organization has a single office or multiple locations across the country, our strategic partnerships ensure you receive responsive local support backed by the expertise, standards, and oversight of the Gradius IT Solutions team. Together, we provide seamless nationwide coverage while maintaining a single point of accountability for every client.