Stop Worrying About IT. Get Enterprise IT Support for One Predictable Monthly Price.
No surprise invoices. No waiting days for help. No wondering if you’re protected. Gradius delivers around the clock IT support, security, and strategy for small and mid size businesses across the Tri-State Area.
Book Your Free 30 Minute IT Strategy Call
A straight conversation about your IT, your costs, and what right looks like for a business your size. No pressure, no obligation.
No spam. No pressure. Your information stays private.
If Any of This Sounds Familiar, Your IT Is Costing You
Most businesses don’t realize how much bad IT costs them, because the costs hide in lost hours, frustrated employees, and risks nobody measured.
You Wait Days for Support
Tickets sit. Calls go to voicemail. Your team works around problems instead of through them, and you’ve started to accept it as normal.
Every Invoice Is a Surprise
Hourly billing means you pay more when things go wrong, and you can never predict what IT will cost next month.
Nobody Owns Security
Antivirus from years ago, backups nobody tests, no MFA anywhere. You’re not sure who’s responsible, which means no one is.
Your IT Guy Is a Bottleneck
One person knows everything, documents nothing, and takes vacations. Your entire business runs on their availability.
Downtime Just Happens
Servers go down, email stops, and everyone waits. Every hour of downtime costs payroll, revenue, and customer trust.
There's No Plan
No roadmap, no budget forecast, no answer to what should we do next. Technology decisions get made by whatever breaks first.
Everything Your Business Needs, One Monthly Price
Managed IT from Gradius replaces the patchwork of hourly billing, aging equipment, and crossed fingers with one complete, accountable service.
Unlimited Help Desk Support
Your team gets fast, friendly help by phone, email, or chat, with no hourly meter running. Most issues are resolved remotely the same day.
24/7 Monitoring and Maintenance
We watch your servers, computers, and network around the clock, and fix many problems before your team ever notices them. IT that never sleeps.
Cybersecurity Built In
MFA, endpoint protection, email security, and patching are part of the service, not upsells. Security is the foundation, not an add on.
Backup and Disaster Recovery
Automatic daily backups, offsite copies, and scheduled restore tests, so a crashed server or ransomware attack becomes an inconvenience instead of a catastrophe.
Microsoft 365 and Cloud Management
Licensing, security, migrations, and day to day administration of Microsoft 365 and your cloud services, handled.
Strategic IT Planning
Quarterly business reviews, a technology roadmap, and budget forecasting, so IT decisions get made on purpose instead of in a panic.
Getting Started Is Simple
Switching IT providers sounds painful. With the right process, your team barely notices it happened.
Book Your Strategy Call
A free 30 minute conversation about your business, your current IT, and what’s not working. Straight answers, zero pressure.
Get Your Plan and Price
We assess your environment and deliver a clear proposal: what’s covered, what it costs per user, and what improves in the first 90 days.
We Handle the Transition
Onboarding, documentation, and cutover happen in the background, typically within 2 to 4 weeks, with no downtime your team notices.
Why Businesses Across the Tri-State Area Choose Gradius
IT That Never Sleeps
Around the clock monitoring and response from our Hackensack, NJ headquarters, serving NJ, NY, and CT with nationwide remote coverage.
Security First MSP
Every managed IT plan is built on a security foundation: MFA, endpoint protection, email security, and tested backups come standard.
Built for Growing SMBs
Enterprise grade support sized for small and mid size businesses. Big enough to cover everything, small enough that you’re never ticket number 4,000.
Compliance Ready
HIPAA, SEC, FINRA, CMMC, and cyber insurance requirements handled by a team that speaks auditor.
Industries We Serve
Legal
Financial Services
Healthcare
Real Estate
Manufacturing
Construction
Hospitality
Nonprofits
And Many More
Frequently Asked Questions
What is included in managed IT services from Gradius?
Unlimited help desk support, around the clock monitoring and maintenance, cybersecurity protection, patching and updates, backup management, Microsoft 365 administration, vendor management, and strategic IT planning, all for one predictable monthly price per user.
How much do managed IT services cost?
Most businesses invest a flat monthly fee per user that covers support, security, and management. The exact number depends on your size, industry, and compliance needs. A free 30 minute strategy call gives you a clear picture for your specific business with no obligation.
What is the difference between managed IT and break fix support?
Break fix providers get paid when things break, so downtime is their revenue. Managed IT flips the incentive: you pay one flat monthly fee, so your provider makes money by preventing problems, not by billing hours to fix them.
We already have an IT person. Can we still use Gradius?
Yes. Our co managed IT option lets your internal staff keep what they do best while Gradius handles security, after hours coverage, escalations, and the specialized work no single person can cover alone.
How fast is support when something breaks?
Critical issues are answered in minutes, and most problems are resolved remotely the same day. Monitoring runs around the clock, so many issues are fixed before your team ever notices them.
What happens on the free 30 minute strategy call?
We learn how your business runs, where IT slows you down, and what you’re spending today. You leave with straight answers, a sense of what right looks like for a business your size, and zero sales pressure.
Your Business Deserves IT That Never Sleeps
One call. Thirty minutes. A clear picture of what enterprise IT support for one predictable monthly price looks like for your business.