Gradius - IT Solutions Provider
Auto Dealership IT Services | NJ, NY & CT | Gradius IT Solutions
Now Serving NJ, NY & CT

Auto Dealership IT ServicesDMS Uptime. FTC Safeguards.
F&I Security. Deals Keep Closing.

When a dealership's DMS goes down, the showroom floor stops — no deal processing, no service write-ups, no parts lookups, no F&I. The FTC Safeguards Rule requires every dealership that handles consumer financial information to maintain a documented Written Information Security Program. And the F&I office handles the most sensitive customer data in the building. Gradius delivers managed IT built for auto dealerships — DMS uptime protection, FTC Safeguards WISP compliance, F&I cybersecurity, service department support, and multi-rooftop coverage across NJ, NY & CT.

📋 Get a Free Assessment → 📞 866-710-0308
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DMS support — CDK, R&R, DealerSocket
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FTC Safeguards WISP compliant
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F&I cybersecurity & data protection
Free IT Assessment — Auto Dealership
IT Built for Dealerships —
DMS Up. Deals Closing. WISP Compliant.
No commitment. We respond within 1 business hour.
or call us directly
📞 866-710-0308
99.9%
Uptime SLA Target
<15m
Response Time
24/7
NOC & SOC
WISP
FTC Compliant
Auto Dealership IT Services — NJ, NY & CT DMS Support — CDK, Reynolds & Reynolds FTC Safeguards Rule & WISP Compliance F&I Cybersecurity & Customer Data Protection Service Department & Parts IT Multi-Rooftop Dealership Group Coverage 24/7 NOC & U.S.-Based SOC On-Site Engineers — NJ, NY & CT Flat-Rate Pricing — Per Rooftop Auto Dealership IT Services — NJ, NY & CT DMS Support — CDK, Reynolds & Reynolds FTC Safeguards Rule & WISP Compliance F&I Cybersecurity & Customer Data Protection Service Department & Parts IT Multi-Rooftop Dealership Group Coverage 24/7 NOC & U.S.-Based SOC On-Site Engineers — NJ, NY & CT Flat-Rate Pricing — Per Rooftop
99.9%
Uptime SLA
Target
<15m
Avg Help Desk
Response Time
24/7
NOC & SOC
Coverage
DMS
Uptime
Protected
What You Get

What Auto Dealerships Get When IT
Is Built Around the Dealership Environment

Auto dealerships have IT requirements that are operationally and legally distinct from a general business — DMS dependency, mandatory FTC Safeguards WISP, F&I data sensitivity, and service department workflow needs. Here's what Gradius delivers for NJ, NY & CT dealerships.

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DMS Uptime — CDK, Reynolds & Reynolds, DealerSocket & More
Your Dealer Management System is the operational core of every department in the dealership — sales, F&I, service, parts, and accounting all depend on it. When CDK, Reynolds & Reynolds, DealerSocket, or any other DMS goes down, the floor stops. Gradius monitors DMS infrastructure, network dependencies, and connectivity 24/7 so DMS outages become rare — and when issues do emerge, we're already working on them before they affect a deal in progress.
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FTC Safeguards Rule — WISP Built, Documented & Maintained
The FTC Safeguards Rule requires every auto dealership that handles consumer financial information to maintain a Written Information Security Program (WISP) with specific technical, administrative, and physical safeguards. This is not optional — dealerships that fail to comply face FTC enforcement and significant liability. Gradius builds your WISP, implements the required controls, and maintains your compliance program continuously so an FTC audit or a state AG inquiry is never a surprise.
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F&I Cybersecurity — SSNs, Credit Apps & Customer Data Protected
The F&I office handles Social Security numbers, credit applications, income verification, and insurance information — the most sensitive customer data in the building, and a prime target for identity theft and data breach. We implement strict access controls, encryption, endpoint protection, and data loss prevention specifically for F&I workstations and the customer data they process.
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Service Department & Parts IT — Lane Up, Advisors Productive
The service department runs on advisor workstations, parts lookup terminals, lane tablets, scheduling systems, and DMS connectivity that have to work every hour the service drive is open. Gradius monitors and supports service department technology with the same priority as the sales floor — because a service lane down is revenue leaving through the back door.
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Multi-Rooftop Dealership Groups — Standardized Across Locations
Dealer groups with multiple rooftops need consistent IT infrastructure, the same WISP compliance posture, and standardized security controls at every store — so that a breach at one location doesn't cascade across the group. Gradius manages multi-rooftop dealership groups under one program, one account team, and one flat monthly rate per rooftop.
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Flat-Rate Pricing — Per Rooftop, No Emergency Billing
No per-ticket charges, no emergency billing when the DMS needs urgent attention, no scope creep as the dealership grows. One predictable flat monthly rate per rooftop — so dealer principals and controllers can budget IT like any other fixed dealership expense and stop being surprised by technology invoices.
All Services

Every IT Service Auto Dealerships
in NJ, NY & CT Need Under One Roof

One partner. One bill. DMS support, FTC Safeguards compliance, F&I security, service department IT, and multi-rooftop group management — delivered by a team that understands the dealership environment.

Get a Free Assessment →
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Dealership IT
Managed IT for Auto Dealerships

Complete managed IT for auto dealerships — DMS uptime protection, FTC Safeguards WISP compliance, F&I cybersecurity, service department support, multi-rooftop group coverage, and 24/7 monitoring across NJ, NY & CT. Flat-rate per rooftop, no surprises.

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Cybersecurity
Cybersecurity & SOC

24/7 U.S.-based SOC, endpoint detection & response (EDR), email security, and incident response — stopping threats before they impact your business.

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Cloud
Cloud & Microsoft 365

Fully managed Microsoft 365, Azure, cloud migrations, and virtual desktop — secured, optimized, and supported so your team works seamlessly from anywhere.

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Compliance
Compliance as a Service

HIPAA, SOC 2, NIST, PCI DSS, CMMC — ongoing compliance management, risk assessments, and audit-ready documentation so you're never scrambling.

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Networking
Network Management

Managed firewalls, Wi-Fi infrastructure, SD-WAN, and 24/7 NOC monitoring — fast, reliable, and secure networking at every office location.

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AI & Automation
Secure AI as a Service

We identify where your team loses time, then build secure AI agents and automation workflows that give your business measurable hours back every week.

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Communications
VoIP & Business Communications

Cloud VoIP, Microsoft Teams voice, and unified communications — modernize your phone system, cut costs up to 50%, and keep your team connected everywhere.

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Strategy
IT Consulting & vCIO

CIO-level technology roadmaps, vendor management, and budget planning — without the $180K salary. Vendor-neutral. Strategy-first. Built around your goals.

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Infrastructure
Low Voltage & AV Integration

Structured cabling, conference room AV, digital signage, access control, and IP surveillance — designed, installed, and supported under one roof.

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On-Site
On-Site IT Support & Smart Hands

Certified engineers dispatched to your location for equipment installs, hands-on troubleshooting, office moves, and infrastructure upgrades — nationwide coverage.

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Data Center
Remote Hands & Data Center

Certified engineers positioned nationwide for remote hands, smart hands, and data center deployments — available 24/7 with rapid dispatch.

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Partners
Strategic Technology Partners

Partnerships with Microsoft, Cisco, SentinelOne, and more — we source the right technology at the right price and manage vendor relationships on your behalf.

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Is Your Dealership FTC Safeguards Compliant?
Is Your DMS Covered If It Goes Down?

The FTC Safeguards Rule deadline has passed — every dealership handling consumer financial data needs a compliant WISP in place now. Book a free assessment and find out where your dealership stands on both compliance and DMS uptime protection.

📋 Book Free Assessment 📞 866-710-0308
Why Dealerships Choose Gradius

IT That Understands the Dealership
— DMS, WISP, F&I, and All Departments

Most IT providers don't understand that a dealership isn't a standard business — the DMS is the heartbeat of every department, the FTC Safeguards Rule imposes specific mandatory obligations, and the F&I office handles data that creates real liability. Gradius builds IT programs around those dealership-specific realities.

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DMS Expertise — CDK, Reynolds & Reynolds, DealerSocket & More
We understand how DMS platforms integrate with the dealership's network, workstations, service lane tablets, and third-party integrations — and we monitor those dependencies proactively. CDK Global, Reynolds & Reynolds (ERA and DMS), DealerSocket, Dealertrack, and other platforms all have specific network and connectivity requirements we understand and maintain without requiring the DMS vendor to explain them to us.
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FTC Safeguards WISP — Built, Implemented & Audit-Ready
We build and maintain the Written Information Security Program your dealership is legally required to have — conducting the required risk assessment, implementing the technical safeguards (encryption, access controls, multi-factor authentication, patch management, incident response), and keeping documentation current so an FTC inquiry or a franchise compliance audit doesn't catch you unprepared. WISP compliance isn't a one-time exercise — we maintain it continuously.
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F&I & Customer Data Security — Your Highest-Risk Department
The F&I office processes more sensitive customer data than any other dealership department — Social Security numbers, credit applications, income verification, banking information. A breach here triggers FTC Safeguards obligations, potential state AG action, and significant reputational damage. We implement the controls specifically required for F&I environments: workstation-level encryption, strict access permissions, endpoint protection, and monitoring for unusual data access or export activity.
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On-Site Engineers — Fast Response Across NJ, NY & CT Rooftops
Gradius is headquartered in Hackensack with U.S.-based on-site engineers covering the full Tri-State area. When a service lane workstation fails mid-day, a DMS server needs hands-on attention, or a new rooftop needs physical deployment, we dispatch quickly. For multi-rooftop dealer groups, we coordinate across all locations from the same account team.
Get a Free Assessment →
99.9%
Uptime SLA
Target
<15m
Avg Response
Time
24/7
NOC, SOC &
Help Desk
30–90
Days to
See Results
100%
U.S.-Based On-Site Engineers — NJ, NY & CT Dealerships
Getting Started

From First Call to Full Coverage
in Days — Not Months

No disruption. No lengthy onboarding. A fast, smooth transition to a partner that has your back from day one.

01
Free Assessment
A Gradius engineer audits your dealership's IT environment — DMS infrastructure and connectivity, FTC Safeguards compliance posture, F&I workstation security, network segmentation, backup integrity, and service department IT — and gives you an honest picture of where your dealership stands. At no cost, no obligation.
02
Custom Proposal
A flat-rate plan built specifically for your dealership — sized to your rooftop count, your DMS platform, your F&I volume, and your compliance requirements. For dealer groups, we scope across all rooftops and deliver a unified program that standardizes compliance and security across the group.
03
Smooth Onboarding
Our engineers deploy, configure, and meet your team — typically live within 1–2 weeks without disrupting daily operations.
04
Ongoing Partnership
24/7 DMS and infrastructure monitoring, proactive support calibrated to dealership operating hours, quarterly compliance reviews to keep the WISP current, and planning for new rooftop additions, DMS upgrades, and technology lifecycle decisions before they become operational crises.
FAQ

Common Questions About
IT Services for Auto Dealerships

Our IT services for auto dealerships include DMS uptime monitoring and support (CDK, Reynolds & Reynolds, DealerSocket, Dealertrack, and others), FTC Safeguards Rule WISP development and maintenance, F&I cybersecurity and customer data protection, service department and parts IT support, network segmentation between dealership departments, 24/7 NOC and SOC monitoring, endpoint security and EDR, backup and disaster recovery, and on-site support across NJ, NY & CT — all under a flat monthly rate per rooftop with no per-ticket charges or emergency billing when the DMS needs urgent attention.
The FTC Safeguards Rule requires auto dealerships that handle consumer financial information — credit applications, financing agreements, insurance, and related data — to implement and maintain a Written Information Security Program (WISP). The WISP must include a designated information security coordinator, a risk assessment, specific technical safeguards (encryption, multi-factor authentication, access controls, patch management, incident response procedures), employee training, and annual review. The rule applies to virtually every new and used car dealership in the country. Gradius builds your compliant WISP, implements the required technical controls, provides supporting documentation, and maintains the program continuously — so your dealership is FTC-compliant and ready for any franchise or regulatory review.
Yes. We support the major DMS platforms used by dealerships in NJ, NY & CT — including CDK Global (CDK Drive), Reynolds & Reynolds (ERA-IGNITE and Reynolds DMS), DealerSocket DMS, Dealertrack DMS, Auto/Mate, and others. We understand how each platform's connectivity requirements interact with dealership network infrastructure, what dependencies to monitor, and how to troubleshoot DMS-related issues efficiently without waiting for the DMS vendor's support queue. We also coordinate with DMS vendor support when escalation is needed, acting as your technical advocate rather than leaving your staff to navigate it alone.
F&I customer data protection starts with workstation-level controls — encrypting drives on F&I desktops and laptops, restricting which users can access F&I applications and customer records, implementing DLP policies that monitor for unusual copying or printing of sensitive records, and ensuring F&I workstations are on a network segment separate from the general dealership network. We also implement MFA for any cloud-based F&I tools, monitor F&I workstations with endpoint detection and response, and include F&I-specific incident response procedures in the dealership's WISP documentation.
Yes. Multi-rooftop dealer groups are one of our most common dealership engagements. We standardize IT infrastructure, FTC Safeguards compliance, network security, and DMS monitoring across every rooftop under one program — so the group has a consistent security posture and compliance standing at every location, not a patchwork of different providers and different WISP documents. Flat-rate pricing per rooftop scales cleanly as the group adds new stores, and one account team manages the relationship across the entire group.
No long-term lock-ins. We offer month-to-month and annual agreements — your choice. Dealerships stay with Gradius because the DMS stays up, the WISP stays current, F&I data stays protected, and IT stops being a source of operational or compliance risk. We earn the renewal every month through performance.
Service Area

Auto Dealership IT Services Across
NJ, NY & CT

Gradius IT Solutions serves businesses throughout the Tri-State area. Headquartered in Hackensack, NJ with coverage across Bergen, Hudson, Passaic, Essex, Union, Morris, Middlesex, Somerset, Sussex, Westchester, Rockland, and Fairfield Counties.

Free Dealership IT Assessment — NJ, NY & CT

DMS Up. WISP Compliant.
Deals Keep Closing.

Gradius delivers managed IT built for auto dealerships — DMS uptime protection, FTC Safeguards WISP compliance, F&I cybersecurity, service department support, and flat-rate per-rooftop pricing across NJ, NY & CT. Book your free dealership IT assessment today.

📋 Book a Free Assessment 📞 866-710-0308
No contracts required
100% U.S.-based team
Results in 30–90 days
Hackensack, NJ based

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