Gradius - IT Solutions Provider
Industrial IT Services | NJ, NY & CT | Gradius IT Solutions
Now Serving NJ, NY & CT

Industrial IT ServicesOffice. Plant Floor. OT/IT.
ERP. Secured. Running.

Industrial businesses operate technology across two distinct environments — the office, where ERP systems, accounting, and business operations run on standard IT infrastructure, and the plant floor or production environment, where PLCs, SCADA systems, HMIs, and industrial control systems operate on OT networks that have historically been isolated from IT but are increasingly connected. Gradius delivers industrial IT services that cover both environments — office IT, ERP support, OT/IT network segmentation, and industrial cybersecurity — for manufacturers, fabricators, processors, and industrial distributors across NJ, NY & CT.

📋 Get a Free Assessment → 📞 866-710-0308
✓
OT/IT network segmentation
✓
ERP support — SAP, Epicor, Infor, Dynamics
✓
Industrial cybersecurity & NIST CSF
Free IT Assessment — Industrial Business
IT Built for Industrial Operations —
Office, Floor & Everything Between
No commitment. We respond within 1 business hour.
or call us directly
📞 866-710-0308
99.9%
Uptime SLA Target
<15m
Response Time
24/7
NOC & SOC
OT/IT
Segmentation
Industrial IT Services — NJ, NY & CT OT/IT Network Segmentation ERP Support — SAP, Epicor, Infor & Dynamics PLC, SCADA & HMI Connectivity Industrial Cybersecurity & NIST CSF Office & Plant Floor Coverage 24/7 NOC & U.S.-Based SOC On-Site Engineers — NJ, NY & CT Flat-Rate Pricing — No Surprises Industrial IT Services — NJ, NY & CT OT/IT Network Segmentation ERP Support — SAP, Epicor, Infor & Dynamics PLC, SCADA & HMI Connectivity Industrial Cybersecurity & NIST CSF Office & Plant Floor Coverage 24/7 NOC & U.S.-Based SOC On-Site Engineers — NJ, NY & CT Flat-Rate Pricing — No Surprises
99.9%
Uptime SLA
Target
<15m
Avg Help Desk
Response Time
24/7
NOC & SOC
Coverage
Office
+ Plant Floor
Coverage
What You Get

What Industrial Businesses Get When IT
Covers the Full Operation — Office to Floor

Manufacturers, fabricators, food and beverage processors, chemical operations, and industrial distributors have IT requirements that span the office and the plant floor — and the convergence of IT and OT networks creates both opportunity and cybersecurity exposure. Here's what Gradius delivers across the full industrial environment.

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OT/IT Network Segmentation — Protecting Production from IT Threats
As PLCs, SCADA systems, and HMIs become connected to business IT networks for data collection and monitoring, the attack surface expands. A ransomware infection on the office network that reaches the OT network can shut down production entirely. Proper network segmentation — creating defined boundaries between IT and OT environments — is the foundational security control for industrial operations. We design and implement OT/IT segmentation strategies that enable connectivity where it adds value while preventing IT threats from reaching production systems.
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ERP Support — SAP, Epicor, Infor, Dynamics & Manufacturing ERP
The ERP system is the operational and financial backbone of most industrial businesses — production scheduling, inventory management, procurement, and accounting all depend on it. SAP, Epicor, Infor, Microsoft Dynamics, SYSPRO, and other manufacturing ERP platforms have specific infrastructure requirements and integration dependencies. We manage and support the IT infrastructure that keeps ERP running reliably and connected to the production environment.
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Plant Floor IT — PLC, SCADA & HMI Connectivity Maintained
Production floor technology — PLCs, SCADA systems, HMIs, industrial PCs, barcode scanners, and data collection terminals — requires IT support that understands the industrial environment. We manage the network connectivity and IT infrastructure that supports plant floor technology without disrupting production operations, and coordinate with automation vendors when OT-specific issues require their involvement.
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Industrial Cybersecurity — NIST CSF & ICS Security for OT Environments
Industrial cybersecurity requires a different framework than standard office IT security — OT systems run on proprietary protocols, can't be easily patched, and a security control that works for office IT can disrupt production if applied inappropriately to OT. We implement industrial cybersecurity programs aligned with NIST Cybersecurity Framework and ICS security best practices — protecting both IT and OT environments without compromising production operations.
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Fast Support — Office Staff & Floor Teams Covered Under 15 Minutes
When an office workstation fails, an ERP connection drops, or a production floor terminal loses network access, response time matters. Gradius responds in under 15 minutes to every call and ticket — 24/7 — so industrial operations aren't waiting on IT when production schedules are running. For hardware issues or plant floor connectivity problems requiring physical presence, U.S.-based on-site engineers dispatch across NJ, NY & CT.
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Flat-Rate IT — Office & Plant Floor Under One Program
No per-ticket charges, no emergency billing when production floor connectivity fails, no scope creep as the operation grows. One predictable flat monthly rate covering office and plant floor IT — so industrial business owners and operations managers can budget technology like any other operating cost.
All Services

Every IT Service Industrial Businesses
in NJ, NY & CT Need Under One Roof

One partner. One bill. OT/IT segmentation, ERP support, plant floor connectivity, industrial cybersecurity, and 24/7 monitoring — delivered by a team that understands both the office and the industrial floor environment.

Get a Free Assessment →
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Industrial IT
Industrial IT Services

Complete IT services for manufacturers, fabricators, processors, and industrial distributors — OT/IT network segmentation, ERP support (SAP, Epicor, Infor, Dynamics), PLC/SCADA/HMI connectivity, industrial cybersecurity, and 24/7 monitoring across NJ, NY & CT. Office and plant floor covered under one flat-rate program.

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Cybersecurity
Cybersecurity & SOC

24/7 U.S.-based SOC, endpoint detection & response (EDR), email security, and incident response — stopping threats before they impact your business.

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Cloud
Cloud & Microsoft 365

Fully managed Microsoft 365, Azure, cloud migrations, and virtual desktop — secured, optimized, and supported so your team works seamlessly from anywhere.

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Compliance
Compliance as a Service

HIPAA, SOC 2, NIST, PCI DSS, CMMC — ongoing compliance management, risk assessments, and audit-ready documentation so you're never scrambling.

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Networking
Network Management

Managed firewalls, Wi-Fi infrastructure, SD-WAN, and 24/7 NOC monitoring — fast, reliable, and secure networking at every office location.

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AI & Automation
Secure AI as a Service

We identify where your team loses time, then build secure AI agents and automation workflows that give your business measurable hours back every week.

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Communications
VoIP & Business Communications

Cloud VoIP, Microsoft Teams voice, and unified communications — modernize your phone system, cut costs up to 50%, and keep your team connected everywhere.

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Strategy
IT Consulting & vCIO

CIO-level technology roadmaps, vendor management, and budget planning — without the $180K salary. Vendor-neutral. Strategy-first. Built around your goals.

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Infrastructure
Low Voltage & AV Integration

Structured cabling, conference room AV, digital signage, access control, and IP surveillance — designed, installed, and supported under one roof.

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On-Site
On-Site IT Support & Smart Hands

Certified engineers dispatched to your location for equipment installs, hands-on troubleshooting, office moves, and infrastructure upgrades — nationwide coverage.

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Data Center
Remote Hands & Data Center

Certified engineers positioned nationwide for remote hands, smart hands, and data center deployments — available 24/7 with rapid dispatch.

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Partners
Strategic Technology Partners

Partnerships with Microsoft, Cisco, SentinelOne, and more — we source the right technology at the right price and manage vendor relationships on your behalf.

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Is Your Industrial Operation Protected from IT Threats
Reaching the Plant Floor?

Most industrial businesses have OT networks that were designed to be isolated but are increasingly connected to IT infrastructure — creating security exposure that standard IT providers don't know how to address. Book a free assessment and find out where your OT/IT boundary actually stands.

📋 Book Free Assessment 📞 866-710-0308
Why Industrial Businesses Choose Gradius

IT That Covers Both Environments —
The Office and the Industrial Floor

Most IT providers manage office networks well but have no framework for the OT environment — they either ignore the plant floor or apply standard IT security controls that can disrupt production. Gradius understands both environments and the security and connectivity requirements that apply at the boundary between them.

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OT/IT Expertise — The Boundary Between Production and Business IT
We understand both the IT environment — servers, workstations, cloud, Microsoft 365, ERP systems — and the OT environment — PLCs, SCADA, HMIs, industrial Ethernet, Modbus, PROFINET, and the vendor-specific protocols that industrial control systems use. We design network architectures that allow IT and OT to share data where it adds operational value while maintaining the segmentation that keeps production systems protected from IT-sourced threats.
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ERP & Production System Integration Support
The most valuable IT configuration for an industrial business is the integration between ERP (SAP, Epicor, Infor, Dynamics, SYSPRO) and production floor data — when machine data flows into ERP accurately, production scheduling, inventory, and cost accounting work from real numbers rather than manual entries. We manage and support the IT infrastructure and network connectivity that enables these integrations, and coordinate with ERP vendors and automation partners when issues span both environments.
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Industrial Cybersecurity — Ransomware, OT Threats & Data Protection
Industrial operations are high-value ransomware targets — shutting down production creates immediate pressure to pay. We implement layered industrial cybersecurity: OT/IT network segmentation to contain lateral movement, immutable backup for business systems recovery, endpoint protection on office and plant floor Windows-based systems, and monitoring calibrated to detect anomalous activity in both IT and OT environments without generating false positives that interrupt production operations.
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On-Site Engineers — Facilities & Offices Across NJ, NY & CT
Gradius is headquartered in Hackensack with U.S.-based on-site engineers covering the full Tri-State area. When industrial facilities need hands-on IT work — server room attention, network infrastructure at a plant, workstation deployment, or physical investigation of connectivity issues on the production floor — we dispatch efficiently. Industrial businesses with multiple facilities across NJ, NY & CT get consistent IT support quality at every location.
Get a Free Assessment →
99.9%
Uptime SLA
Target
<15m
Avg Response
Time
24/7
NOC, SOC &
Help Desk
30–90
Days to
See Results
100%
U.S.-Based On-Site Engineers — NJ, NY & CT Industrial Facilities
Getting Started

From First Call to Full Coverage
in Days — Not Months

No disruption. No lengthy onboarding. A fast, smooth transition to a partner that has your back from day one.

01
Free Assessment
A Gradius engineer audits your industrial business's full IT environment — office infrastructure, ERP systems, OT/IT network boundary, plant floor connectivity, cybersecurity posture, and backup integrity — and gives you an honest picture of both the IT and OT landscape. At no cost, no obligation.
02
Custom Proposal
A flat-rate plan built specifically for your industrial operation — covering office IT, ERP infrastructure, OT/IT segmentation, and industrial cybersecurity under one program. Sized to your facility count, staff, and OT environment — not a generic office IT package applied to an industrial operation.
03
Smooth Onboarding
Our engineers deploy, configure, and meet your team — typically live within 1–2 weeks without disrupting daily operations.
04
Ongoing Partnership
24/7 monitoring of office and plant floor infrastructure, OT/IT boundary management, ERP health monitoring, and quarterly reviews that plan for production technology upgrades, facility changes, and cybersecurity posture improvements before they become urgent.
FAQ

Common Questions About
Industrial IT Services

Our industrial IT services include OT/IT network segmentation design and implementation, ERP infrastructure support (SAP, Epicor, Infor, Dynamics, SYSPRO, and others), plant floor network connectivity management for PLCs, SCADA, HMIs, and industrial data collection, industrial cybersecurity (NIST CSF-aligned), endpoint security for office and plant floor Windows-based systems, immutable backup and disaster recovery, 24/7 NOC and SOC monitoring, and on-site support at industrial facilities across NJ, NY & CT — all under a flat monthly rate covering office and plant floor.
OT (Operational Technology) refers to the hardware and software that monitors and controls physical industrial processes — PLCs, SCADA systems, HMIs, industrial control systems. IT (Information Technology) refers to the business computing environment — servers, workstations, ERP, email, cloud. Historically, OT and IT ran on separate, isolated networks. As industrial businesses connect them to enable data sharing and monitoring, OT systems become reachable from the IT network — and since most OT systems can't be patched or run modern security software, a threat that enters from the IT side can reach production systems with no resistance. OT/IT segmentation creates a defined, monitored boundary between the two environments — allowing data to flow where it adds value while preventing IT-sourced threats (particularly ransomware) from reaching production systems. For industrial businesses, this is the most important single security architecture decision they can make.
Yes. We manage and support the IT infrastructure underlying major manufacturing ERP systems — SAP (S/4HANA, ECC, Business One), Epicor (Kinetic, Prophet 21), Infor (CloudSuite Industrial, LN, M3), Microsoft Dynamics 365 Finance and Operations, SYSPRO, and others. We manage the server infrastructure, network connectivity, database performance, and integration architecture that keeps ERP running reliably and connected to production floor data. For ERP application-layer issues, we coordinate with ERP vendors and implementation partners as needed.
Extremely serious. Industrial and manufacturing operations are priority ransomware targets because production downtime creates immediate, quantifiable financial pressure. Attackers specifically target operational technology environments because shutting down production — not just encrypting files — gives them maximum leverage. Several major industrial ransomware incidents have cost manufacturers tens of millions of dollars in lost production, recovery costs, and ransom payments. The critical defensive architecture is OT/IT segmentation that prevents IT-side ransomware from reaching production systems, combined with immutable backup of business systems that enables IT recovery without paying a ransom.
Most industrial businesses are fully onboarded within 2–3 weeks — slightly longer than a standard office environment because the onboarding includes an OT/IT boundary assessment and plant floor documentation in addition to standard office IT deployment. Our engineers work around production schedules so the onboarding doesn't interfere with active manufacturing operations. The initial priority is deploying monitoring on the office environment and documenting the OT boundary so both environments are visible from day one.
No long-term lock-ins. We offer month-to-month and annual agreements — your choice. Industrial businesses stay with Gradius because the OT/IT boundary is properly managed, ERP infrastructure runs reliably, ransomware defenses are in place, and IT stops being an operational risk to production. We earn the renewal every month through performance.
Service Area

Industrial IT Services Across
NJ, NY & CT

Gradius IT Solutions serves businesses throughout the Tri-State area. Click your city to find dedicated Industrial IT Services resources for your area.

Free Industrial IT Assessment — NJ, NY & CT

Office to Floor. IT to OT.
Industrial IT That Covers Both.

Gradius delivers industrial IT services across NJ, NY & CT — OT/IT segmentation, ERP support, plant floor connectivity, industrial cybersecurity, and flat-rate pricing for manufacturers, fabricators, processors, and industrial distributors. Book your free assessment today.

📋 Book a Free Assessment 📞 866-710-0308
No contracts required
100% U.S.-based team
Results in 30–90 days
Hackensack, NJ based

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