Gradius - IT Solutions Provider
IT Infrastructure for Manufacturing | NJ, NY & CT | Gradius IT Solutions
Now Serving NJ, NY & CT

IT Infrastructure for ManufacturingERP. OT/IT Segmentation. Plant Floor IT.
Production Never Stops for IT.

Manufacturing IT infrastructure is different from office IT in ways that matter operationally. Production downtime has a direct per-minute cost — a line that stops because of a network failure or an ERP outage doesn't wait for a next-business-day repair. Plant floor systems — SCADA, PLCs, HMIs, CNC workstations — connect to operational technology networks that increasingly intersect with business IT networks, creating security exposure that pure IT providers don't know how to segment correctly. Legacy operating systems on production equipment can't be easily patched, making them persistent vulnerabilities that ransomware specifically targets. ERP systems — SAP, Epicor, Infor, SYSPRO — require specific infrastructure to perform reliably at manufacturing scale. Gradius delivers IT infrastructure services built for NJ, NY & CT manufacturers — ERP-ready infrastructure, OT/IT network segmentation, plant floor IT support, and ransomware defense designed for the manufacturing environment.

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ERP infrastructure — SAP, Epicor, Infor, SYSPRO
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OT/IT network segmentation & plant floor security
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Ransomware defense — production never held hostage
Free Manufacturing IT Assessment
Manufacturing IT That Keeps Production
Running — Free Assessment.
No commitment. We respond within 1 business hour.
or call us directly
📞 866-710-0308
99.9%
Uptime SLA Target
<15m
Response Time
24/7
NOC & SOC
Zero
Production Loss
IT Infrastructure for Manufacturing — NJ, NY & CT ERP Infrastructure — SAP, Epicor, Infor & SYSPRO OT/IT Network Segmentation — Plant Floor Security Industrial Network Reliability & Uptime Manufacturing Ransomware Defense Production Data Backup & Disaster Recovery Plant Floor IT Support — Multi-Shift Coverage CAD/CAM & Engineering Workstation Support Flat-Rate — NJ, NY & CT Manufacturers IT Infrastructure for Manufacturing — NJ, NY & CT ERP Infrastructure — SAP, Epicor, Infor & SYSPRO OT/IT Network Segmentation — Plant Floor Security Industrial Network Reliability & Uptime Manufacturing Ransomware Defense Production Data Backup & Disaster Recovery Plant Floor IT Support — Multi-Shift Coverage CAD/CAM & Engineering Workstation Support Flat-Rate — NJ, NY & CT Manufacturers
99.9%
Uptime SLA
Target
<15m
Avg Help Desk
Response Time
24/7
NOC & SOC
Coverage
OT/IT
Properly
Segmented
What Manufacturers Get

IT Infrastructure Built for the Manufacturing
Technology Environment

Manufacturing IT addresses challenges that office IT doesn't face — OT/IT convergence on the plant floor, ERP systems running production-critical workloads, legacy equipment that can't be patched, and a production schedule that doesn't allow IT downtime windows. Here's what the Gradius manufacturing IT program delivers.

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ERP Infrastructure — SAP, Epicor, Infor & SYSPRO
Manufacturing ERP systems — SAP, Epicor, Infor, and SYSPRO among them — run production scheduling, inventory management, quality control, procurement, and financial operations simultaneously. The server infrastructure these systems require is specific: sufficient RAM for concurrent users across production shifts, storage IOPS that handle the write volume of real-time production tracking, network throughput to support plant floor terminals and office workstations, and backup procedures that capture the ERP database reliably without interrupting live production. Gradius designs, deploys, and manages the server and network infrastructure that manufacturing ERP requires — ensuring the system that runs production runs reliably.
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OT/IT Network Segmentation — Plant Floor Security
Operational technology — SCADA systems, PLCs, HMIs, CNC workstation controllers — increasingly connects to the same network as business IT. This convergence creates security exposure: a ransomware infection that enters through a phishing email on a business workstation can traverse an unsegmented network and reach plant floor systems, locking production equipment and stopping manufacturing operations. OT/IT network segmentation creates a defined boundary between the plant floor OT network and the business IT network — controlling what traffic can cross the boundary, protecting legacy systems that can't be patched, and preventing a business IT incident from becoming a production stoppage. Gradius implements OT/IT segmentation for NJ, NY & CT manufacturers with the operational continuity understanding that plant floor network changes require.
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Industrial Network Infrastructure & Reliability
Manufacturing facilities have network requirements that office environments don't — industrial-grade switching for plant floor environments where temperature, vibration, and dust affect standard equipment; wireless coverage across large production floor footprints; dedicated network paths for production-critical systems that isolate them from general office traffic; and bandwidth provisioning that supports both real-time production data and office workloads simultaneously. Network failures on the production floor have an immediate per-minute cost in production output. Gradius designs and manages industrial network infrastructure for NJ, NY & CT manufacturing facilities — with proactive monitoring that catches network degradation before it becomes a production stoppage.
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Manufacturing Ransomware Defense
Manufacturing is a top ransomware target — CISA and the FBI have issued specific advisories about ransomware groups targeting industrial and manufacturing organizations. The reasons are operational: a manufacturer that can't run production has immediate financial pressure to pay, and the combination of legacy OT systems that can't be easily patched and IT/OT convergence creates exploitable attack paths. Ransomware that reaches the plant floor can shut down production lines, lock ERP access, and encrypt production data simultaneously. Gradius implements manufacturing-specific ransomware defense: EDR on office and plant floor workstations, OT/IT segmentation that limits ransomware lateral movement to the business network, and immutable backup for both ERP databases and production data.
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Production Data Backup & Disaster Recovery
Manufacturing generates production data that has direct operational and compliance value — production run records, quality inspection results, batch records for regulated manufacturers (pharma, food, medical device), CAD/CAM files for precision manufacturing, and the ERP database that holds the entire production history. Loss of this data is not just an IT problem — it's a regulatory problem for manufacturers with FDA, ISO, or IATF requirements, and an operational problem for any manufacturer that needs production history to trace quality issues. Gradius implements backup and disaster recovery for manufacturing environments: ERP database backup with tested recovery procedures, production data backup with appropriate retention, and recovery planning that accounts for the production schedule.
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Plant Floor IT Support & CAD/CAM Workstations
Plant floor IT support has different requirements than office IT support — CNC workstations running production software that can't be updated without testing and validation, CAD/CAM workstations with specific hardware requirements for engineering workloads, multi-shift operations where IT issues at 11 PM need the same response as issues at 11 AM, and production equipment that requires network connectivity maintained by the IT team. Gradius provides IT support calibrated to the manufacturing environment: under-15-minute response for production-affecting issues, technicians in the US and Colombia who understand manufacturing software environments, and on-site engineering from Hackensack when the plant floor needs physical IT work.
All Services

Complete Manufacturing IT Infrastructure —
ERP, OT/IT, Plant Floor & Ransomware Defense

One partner. One program. ERP infrastructure, OT/IT network segmentation, industrial networking, ransomware defense, production data backup, and plant floor IT support — delivered by a team that understands the manufacturing environment and the cost of production downtime.

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Manufacturing IT
IT Infrastructure for Manufacturing

Complete IT infrastructure for NJ, NY & CT manufacturers — ERP server infrastructure (SAP, Epicor, Infor, SYSPRO), OT/IT network segmentation and plant floor security, industrial network design and management, manufacturing ransomware defense (EDR, OT/IT segmentation, immutable backup), production data backup and DR, and plant floor IT support including CAD/CAM workstations and multi-shift coverage. Flat-rate, production-aware, no downtime windows required.

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Cybersecurity
Cybersecurity & SOC

24/7 U.S.-based SOC, endpoint detection & response (EDR), email security, and incident response — stopping threats before they impact your business.

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Cloud
Cloud & Microsoft 365

Fully managed Microsoft 365, Azure, cloud migrations, and virtual desktop — secured, optimized, and supported so your team works seamlessly from anywhere.

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Compliance
Compliance as a Service

HIPAA, SOC 2, NIST, PCI DSS, CMMC — ongoing compliance management, risk assessments, and audit-ready documentation so you're never scrambling.

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Networking
Network Management

Managed firewalls, Wi-Fi infrastructure, SD-WAN, and 24/7 NOC monitoring — fast, reliable, and secure networking at every office location.

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AI & Automation
Secure AI as a Service

We identify where your team loses time, then build secure AI agents and automation workflows that give your business measurable hours back every week.

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Communications
VoIP & Business Communications

Cloud VoIP, Microsoft Teams voice, and unified communications — modernize your phone system, cut costs up to 50%, and keep your team connected everywhere.

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Strategy
IT Consulting & vCIO

CIO-level technology roadmaps, vendor management, and budget planning — without the $180K salary. Vendor-neutral. Strategy-first. Built around your goals.

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Infrastructure
Low Voltage & AV Integration

Structured cabling, conference room AV, digital signage, access control, and IP surveillance — designed, installed, and supported under one roof.

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On-Site
On-Site IT Support & Smart Hands

Certified engineers dispatched to your location for equipment installs, hands-on troubleshooting, office moves, and infrastructure upgrades — nationwide coverage.

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Data Center
Remote Hands & Data Center

Certified engineers positioned nationwide for remote hands, smart hands, and data center deployments — available 24/7 with rapid dispatch.

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Partners
Strategic Technology Partners

Partnerships with Microsoft, Cisco, SentinelOne, and more — we source the right technology at the right price and manage vendor relationships on your behalf.

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What Would a Plant Floor IT Failure Cost Your
Operation Per Hour — and Are You Protected?

Most manufacturers can calculate production downtime cost precisely. The question is whether the IT infrastructure protecting that production is sized and secured for the risk. Book a free manufacturing IT assessment and find out whether your ERP infrastructure, OT/IT segmentation, and ransomware defenses are matched to the cost of the production they support.

📋 Book Free Assessment 📞 866-710-0308
Why NJ, NY & CT Manufacturers Choose Gradius

Manufacturing IT Expertise — OT/IT Knowledge,
ERP Infrastructure & Production-Aware Support

General IT providers apply office IT approaches to manufacturing environments — which produces OT/IT segmentation gaps, ERP performance problems, and support models that don't account for plant floor hours or multi-shift operations. Gradius brings manufacturing IT expertise: OT/IT network understanding, ERP infrastructure experience, and IT support calibrated to the production environment.

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OT/IT Convergence Expertise — Plant Floor Meets Business IT
OT/IT convergence is one of the defining IT challenges in modern manufacturing — the operational technology that runs production equipment increasingly needs to communicate with business IT systems for production tracking, ERP integration, and remote monitoring. This integration creates attack surface that neither pure OT technicians nor pure IT providers handle well. Gradius brings both: understanding of the business IT side (ERP connectivity, patch management, endpoint security) and operational awareness of the plant floor requirements (legacy system constraints, production continuity requirements, the specific protocols that OT systems use).
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Production-Aware IT Support — Downtime Has a Dollar Cost
Manufacturing IT support understands that not all IT issues have the same business impact — a network problem that takes a production line offline costs the plant its per-minute production rate until resolved, while a printer problem in the office can wait. Gradius prioritizes manufacturing IT support by production impact: issues affecting plant floor operations get immediate escalation, and the under-15-minute response SLA means most issues are being actively worked before the next production check. For issues requiring on-site presence, engineers dispatch from Hackensack to NJ, NY & CT manufacturing facilities efficiently.
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Manufacturing Ransomware Defense — CISA & FBI Advisory Aware
CISA and the FBI have issued specific advisories about ransomware groups targeting manufacturing — naming the specific tactics, techniques, and procedures used in attacks on industrial environments. Ransomware that reaches the plant floor through an unsegmented OT/IT network can lock PLC programming workstations, disable SCADA visibility, and encrypt ERP access simultaneously — stopping production across the facility. Gradius implements defense calibrated to the documented manufacturing threat landscape: OT/IT segmentation that prevents plant floor lateral movement, EDR on all workstations, and immutable backup for both business and production systems.
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On-Site Manufacturing IT — NJ, NY & CT Facilities
Manufacturing IT work often requires physical presence — installing network infrastructure across large production floor footprints, deploying OT/IT segmentation equipment, configuring plant floor workstations with specific industrial software, and conducting security assessments of the production network. Gradius is headquartered in Hackensack with U.S.-based engineers dispatching across NJ, NY & CT to manufacturing facilities. Whether the plant is in Bergen County, along the NJ industrial corridors, or in Westchester or Fairfield, on-site engineering reach is efficient from the Hackensack base.
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99.9%
Uptime SLA
Target
<15m
Avg Response
Time
24/7
NOC, SOC &
Help Desk
30–90
Days to
See Results
100%
ERP Supported — OT/IT Segmented — Production Always Running — NJ, NY & CT
Getting Started

From First Call to Full Coverage
in Days — Not Months

No disruption. No lengthy onboarding. A fast, smooth transition to a partner that has your back from day one.

01
Free Assessment
A Gradius manufacturing IT engineer audits your production environment — ERP infrastructure performance and backup, OT/IT network topology and segmentation status, plant floor network reliability, ransomware exposure across OT and IT systems, and production data backup — and gives you an honest picture of where your manufacturing IT stands. At no cost, no obligation.
02
Custom Proposal
A flat-rate manufacturing IT program covering the complete environment — ERP infrastructure management, OT/IT segmentation implementation, industrial network management, ransomware defense with OT-aware controls, production data backup, and plant floor IT support. Sized to production scale and facility complexity, no per-ticket charges.
03
Smooth Onboarding
Our engineers deploy, configure, and meet your team — typically live within 1–2 weeks without disrupting daily operations.
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Ongoing Partnership
ERP servers and plant floor infrastructure monitored 24/7; OT/IT segmentation controls maintained; ransomware defenses active across all workstations; production data backed up and recovery tested; and quarterly reviews that assess manufacturing IT against the evolving threat landscape targeting industrial environments.
FAQ

Common Questions About
IT Infrastructure for Manufacturing

Gradius manufacturing IT infrastructure services include: ERP server infrastructure — design, deployment, and management of the server and network infrastructure that SAP, Epicor, Infor, SYSPRO, and other manufacturing ERP systems require; OT/IT network segmentation — creating and maintaining the network boundary between plant floor OT systems and business IT networks; industrial network infrastructure — managed switching, wireless, and connectivity for production floor environments; manufacturing ransomware defense — EDR on office and plant floor workstations, OT/IT segmentation limiting lateral movement, immutable backup for ERP and production data; production data backup and disaster recovery — ERP database backup, quality and batch record backup, CAD/CAM data protection; and plant floor IT support — under-15-minute response for production-affecting issues, CAD/CAM workstation support, multi-shift coverage. Flat-rate per user, all manufacturing types.
OT/IT convergence refers to the increasing integration between operational technology (the systems that run production — SCADA supervisory control systems, PLCs that control equipment, HMIs that operators use to monitor production) and information technology (the business networks, ERP systems, and office computers). Historically, OT systems were isolated on separate networks with no connectivity to business IT — which provided security through isolation. Increasingly, manufacturers connect OT and IT for legitimate operational reasons: real-time production data flowing to ERP, remote monitoring of equipment, predictive maintenance systems. This connectivity eliminates the isolation that previously protected OT systems. A ransomware attack that enters through a phishing email on a business workstation can now traverse to the plant floor through the connected network, reaching PLC programming workstations, locking SCADA visibility, and stopping production. OT/IT network segmentation recreates the protective boundary in a way that still allows the necessary data flows while preventing ransomware lateral movement.
Ransomware in a manufacturing environment can affect multiple layers simultaneously. At the business IT level: ERP access is encrypted, production scheduling is locked, procurement and financial systems go offline. At the plant floor level if OT/IT segmentation is absent: PLC programming workstations that maintain equipment configuration lose access, SCADA systems lose visibility into production, and CNC workstations running production programs may be locked. The combination of losing ERP visibility and losing plant floor control creates maximum operational disruption — production stops across the facility, and recovery requires restoring both business IT and plant floor systems before production can resume. CISA has documented multiple manufacturing ransomware incidents where recovery took weeks due to the complexity of restoring OT systems alongside business IT. Immutable backup that covers both the ERP database and production system configurations reduces recovery time significantly.
Yes — and this integration is what distinguishes manufacturing IT expertise from general business IT. ERP systems and plant floor systems exist in the same network environment and increasingly exchange data, so managing them requires understanding both. For ERP: Gradius manages the server infrastructure, database backup, user access, and performance monitoring that SAP, Epicor, Infor, and SYSPRO require. For plant floor systems: Gradius manages the network infrastructure that OT systems connect to, implements OT/IT segmentation, and provides IT support for the workstations (CNC controllers, SCADA workstations, HMI stations) that sit at the boundary between IT and OT. For the integration between them: Gradius manages the network architecture that allows ERP and production systems to exchange data while keeping the protective segmentation boundary between business IT and OT in place.
Monitoring and helpdesk support can begin within 1–2 weeks, with monitoring agents deployed across business IT without disrupting production. OT/IT segmentation implementation is scheduled around production windows — changes to plant floor network infrastructure are planned and executed during planned downtime or shift changes rather than during active production. ERP infrastructure assessment and optimization is completed within 30–60 days. For manufacturers transitioning from a previous IT provider, Gradius coordinates the handoff to maintain continuous coverage. The transition timeline is built around the production schedule — IT changes that could affect production are sequenced and approved before they happen.
No long-term lock-ins. We offer month-to-month and annual agreements. Manufacturers stay with Gradius because ERP performance is maintained, OT/IT segmentation is in place, production downtime from IT causes is eliminated, ransomware defenses are active, and the IT program scales as production capacity grows. We earn the renewal every month through performance.
Service Area

IT Infrastructure for Manufacturing Across
NJ, NY & CT

Gradius IT Solutions serves businesses throughout the Tri-State area. Click your city to find dedicated IT Infrastructure for Manufacturing resources for your area.

Free Manufacturing IT Assessment — NJ, NY & CT

ERP Running. Plant Floor Secured.
Manufacturing IT That Keeps Production Moving.

Gradius delivers IT infrastructure for NJ, NY & CT manufacturers — ERP server infrastructure, OT/IT network segmentation, industrial network management, manufacturing ransomware defense, production data backup, and plant floor IT support. Production-aware, flat-rate, no downtime surprises. Book your free manufacturing IT assessment today.

📋 Book a Free Assessment 📞 866-710-0308
No contracts required
100% U.S.-based team
Results in 30–90 days
Hackensack, NJ based

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