Managed IT for
Car DealershipsKeep Selling. Keep Servicing.
Keep the DMS Running.

Our managed IT for car dealerships covers: DMS infrastructure support (CDK, Reynolds & Reynolds, DealerSocket, Tekion, and others), FTC Safeguards Rule compliance and WISP maintenance, F&I workstation and data security, showroom and service lane network management, parts department and back-office IT, customer Wi-Fi management, 24/7 NOC monitoring, endpoint protection, backup and disaster recovery, and fast help desk support — all under a flat monthly rate per location with no per-incident billing.

Yes. We support dealerships running CDK Global, Reynolds & Reynolds, DealerSocket, Tekion, Auto/Mate, and other major DMS platforms. We manage the infrastructure those systems run on — servers, workstations, networking, and connectivity — and work alongside your DMS vendor when platform-specific issues arise. Our goal is to be the single point of accountability for all dealership IT, including coordinating with OEM-mandated technology vendors when required.

The FTC Safeguards Rule requires auto dealers to protect nonpublic personal information — including customer credit applications, SSNs, financing records, and DMV data. Gradius builds your Written Information Security Program (WISP), implements all required technical controls (encryption, access controls, MFA, monitoring, incident response), designates or supports your Qualified Individual, conducts annual risk assessments, and maintains documentation. We keep your dealership compliant on an ongoing basis, not just at NADA audit time.

Weekends are your highest-volume sales days — which makes them the worst time for an IT failure. Our help desk is staffed by trained technicians in the U.S. and Colombia around the clock, and our U.S.-based on-site engineers are available for dispatch across NJ, NY & CT any day of the week. We apply elevated monitoring and priority response protocols on Saturdays and holidays so dealership IT issues get resolved before they impact the sales floor or service drive.

Absolutely. We support single-point dealers, dealer groups, and franchise operations with multiple rooftops across NJ, NY & CT. For multi-location groups, we standardize infrastructure, security controls, and FTC Safeguards compliance across all stores under a single management program — with per-location flat-rate pricing that scales cleanly as you add rooftops. Each location gets the same monitoring, security, and support standards.

No long-term lock-ins. We offer month-to-month and annual agreements — your choice. Dealerships stay with Gradius because IT stops being a recurring source of disruption and Safeguards compliance is handled — not because they're contractually bound. We put our performance commitments in writing and stand behind them every month.