Managed IT for
Insurance FirmsCompliant. Secure.
Producers Always On.

Our managed IT for insurance agencies includes: NY DFS Part 500 and NAIC cybersecurity compliance program development and maintenance, annual certification support, policyholder PII and NPI protection, agency management system support (Applied Epic, Vertafore AMS360, HawkSoft, QQ Catalyst, and others), carrier portal access management, encrypted client file management, ransomware defense, 24/7 NOC monitoring, endpoint protection, immutable backup, and fast help desk support — all under a flat monthly rate per producer with no per-incident billing.

NY DFS Part 500 requires covered entities — including insurance producers and agencies licensed in New York — to maintain a cybersecurity program with specific documented controls: a risk assessment, cybersecurity policy, access controls, audit trails, encryption, incident response plan, and an annual certification of compliance filed with the DFS. Gradius builds every component of this program, implements the required technical controls, maintains documentation throughout the year, and prepares your annual certification filing. For NJ and CT agencies subject to the NAIC model cybersecurity law, we maintain the same standard across all applicable state requirements.

Yes. We support all major agency management platforms used by NJ, NY & CT insurance agencies — including Applied Epic, Vertafore AMS360, HawkSoft, QQ Catalyst, Nexsure, Indio, EZLynx, and others. Our engineers understand how these platforms integrate with carrier portals, ACORD workflows, document management systems, and Microsoft 365 — so we resolve issues efficiently instead of telling you to call the AMS vendor for everything that touches the network.

Policyholder PII and NPI — Social Security numbers, health information, financial data, policy details — is protected through multiple layers: encrypted storage in your agency management system and document repositories, encrypted email for client communications, role-based access controls limiting staff to only the client records they need, multi-factor authentication on all accounts and carrier portals, endpoint protection on every device, and immutable off-site backup. Our 24/7 SOC monitors for unauthorized access attempts and behavioral indicators of a breach in real time. In the event of an incident, our documented incident response plan supports your state notification obligations.

Yes. We support single-location agencies, multi-office agencies, and distributed teams with remote producers across NJ, NY & CT and beyond. For multi-location agencies, we standardize cybersecurity controls and NY DFS Part 500 compliance documentation across all offices under a single program. For remote producers, we configure and manage secure remote access, endpoint protection, and multi-factor authentication — ensuring every device that accesses your AMS and carrier portals meets your compliance requirements regardless of location.

No long-term lock-ins. We offer month-to-month and annual agreements — your agency's choice. Insurance agencies stay with Gradius because their NY DFS Part 500 compliance is current, their producers stay productive, and IT stops being a source of operational and regulatory risk. We earn the renewal every month through performance.