Gradius - IT Solutions Provider
Managed IT Services for Insurance Firms | NJ, NY & CT | Gradius IT Solutions
Now Serving NJ, NY & CT

Managed IT for
Insurance FirmsCompliant. Secure.
Producers Always On.

Insurance agencies handle some of the most sensitive personal and financial data in any industry — Social Security numbers, health histories, financial statements, and policy details on every client. NY DFS Part 500, the NAIC cybersecurity model law, and state insurance department regulations require insurers and licensees to maintain robust cybersecurity programs. Gradius delivers managed IT built for insurance agencies — regulatory-ready, policyholder data secured, and agency management systems supported so your producers stay productive and your firm stays compliant.

📋 Get a Free Assessment → 📞 866-710-0308
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NY DFS Part 500 compliant
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Applied Epic & AMS360 support
✓
U.S.-based on-site engineers
Free IT Assessment — Insurance Firm
IT That Keeps Producers Writing
and Policyholders Protected
No commitment. We respond within 1 business hour.
or call us directly
📞 866-710-0308
99.9%
Uptime SLA Target
<15m
Response Time
24/7
NOC & SOC
DFS
Part 500 Ready
Managed IT for Insurance Firms — NJ, NY & CT NY DFS Part 500 Cybersecurity Compliance NAIC Cybersecurity Model Law Applied Epic & AMS360 Support Policyholder PII & NPI Protection Carrier Portal & E&O Risk Reduction Encrypted Client File Management Producer Uptime & Remote Access Flat-Rate — Per Producer Managed IT for Insurance Firms — NJ, NY & CT NY DFS Part 500 Cybersecurity Compliance NAIC Cybersecurity Model Law Applied Epic & AMS360 Support Policyholder PII & NPI Protection Carrier Portal & E&O Risk Reduction Encrypted Client File Management Producer Uptime & Remote Access Flat-Rate — Per Producer
99.9%
Uptime SLA
Target
<15m
Avg Help Desk
Response Time
24/7
NOC & SOC
Coverage
NY DFS
Part 500
Compliant
What You Get

What Insurance Firms Get When IT
Is Built Around the Agency

Insurance agencies manage sensitive policyholder data, operate under state cybersecurity regulations, and run on agency management systems that can't go down mid-renewal. Here's exactly what Gradius delivers for insurance firms across NJ, NY & CT.

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NY DFS Part 500 & NAIC Compliance — Built & Maintained
NY DFS Part 500 requires covered entities to maintain a cybersecurity program with annual certifications, risk assessments, and incident reporting. The NAIC model cybersecurity law mirrors these requirements in NJ and CT. Gradius builds your program, documents all controls, and keeps you compliant through every annual certification cycle.
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Policyholder PII & NPI Protected at Every Layer
SSNs, health information, financial records, and policy details — the nonpublic personal information in your agency management system is exactly what ransomware groups and data brokers target. Encrypted storage, access controls, endpoint protection, and a 24/7 SOC keep policyholder data secured and your agency out of regulatory breach investigations.
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Agency Management System Support — Applied Epic, AMS360 & More
Applied Epic, Vertafore AMS360, HawkSoft, QQ Catalyst, and other agency management platforms — supported and maintained. Our engineers understand how your AMS integrates with your carrier portals, document storage, and workflow so issues are resolved by people who know your operation, not just your network.
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Producer Uptime — Every Renewal, Every Quote
When producers can't access carrier portals, quote tools, or the agency management system during a renewal crunch, revenue stops. Our NOC monitors every critical system 24/7 and resolves issues proactively so producer downtime is rare — and when it does happen, it's measured in minutes, not hours.
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Secure Email & Document Management for Client Files
Certificates of insurance, policy documents, applications, and client correspondence — encrypted in transit and at rest, with access controls ensuring only authorized staff reach specific client files. Eliminates the compliance and E&O risk of unprotected email attachments containing sensitive policyholder information.
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Flat-Rate IT — Per Producer, Fully Inclusive
One predictable monthly rate per producer covers help desk, monitoring, security, compliance, and agency system support. No per-incident billing, no surprise invoices. Add a producer, add a license — IT costs that scale with your book of business.
All Services

Every IT Service Your
Insurance Agency Depends On

From NY DFS Part 500 compliance to agency management system support to policyholder data protection — Gradius manages every layer of your agency's technology under one flat-rate agreement so your producers focus on clients, not IT problems.

Get a Free Assessment →
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Insurance Agency IT
Managed IT for Insurance Firms

Complete managed IT for insurance agencies, brokerages, and MGAs — NY DFS Part 500 and NAIC compliance, policyholder data security, AMS support, producer uptime, and 24/7 monitoring. Flat monthly rate per producer.

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Cybersecurity
Cybersecurity & SOC

24/7 U.S.-based SOC, endpoint detection & response (EDR), email security, and incident response — stopping threats before they impact your business.

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Cloud
Cloud & Microsoft 365

Fully managed Microsoft 365, Azure, cloud migrations, and virtual desktop — secured, optimized, and supported so your team works seamlessly from anywhere.

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Compliance
Compliance as a Service

HIPAA, SOC 2, NIST, PCI DSS, CMMC — ongoing compliance management, risk assessments, and audit-ready documentation so you're never scrambling.

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Networking
Network Management

Managed firewalls, Wi-Fi infrastructure, SD-WAN, and 24/7 NOC monitoring — fast, reliable, and secure networking at every office location.

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AI & Automation
Secure AI as a Service

We identify where your team loses time, then build secure AI agents and automation workflows that give your business measurable hours back every week.

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Communications
VoIP & Business Communications

Cloud VoIP, Microsoft Teams voice, and unified communications — modernize your phone system, cut costs up to 50%, and keep your team connected everywhere.

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Strategy
IT Consulting & vCIO

CIO-level technology roadmaps, vendor management, and budget planning — without the $180K salary. Vendor-neutral. Strategy-first. Built around your goals.

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Infrastructure
Low Voltage & AV Integration

Structured cabling, conference room AV, digital signage, access control, and IP surveillance — designed, installed, and supported under one roof.

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On-Site
On-Site IT Support & Smart Hands

Certified engineers dispatched to your location for equipment installs, hands-on troubleshooting, office moves, and infrastructure upgrades — nationwide coverage.

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🗺️
Data Center
Remote Hands & Data Center

Certified engineers positioned nationwide for remote hands, smart hands, and data center deployments — available 24/7 with rapid dispatch.

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Partners
Strategic Technology Partners

Partnerships with Microsoft, Cisco, SentinelOne, and more — we source the right technology at the right price and manage vendor relationships on your behalf.

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Is Your Agency Ready for
NY DFS Part 500 and a State Examination?

Many NJ, NY & CT insurance agencies are operating without a documented cybersecurity program — leaving them exposed to both regulatory action and a policyholder data breach. Book a free assessment and see exactly where your agency stands before a regulator or an incident forces the question.

📋 Book Free Assessment 📞 866-710-0308
Why Insurance Firms Choose Gradius

IT That Understands Insurance Agency
Operations and Regulatory Obligations

Most IT providers don't know the difference between NY DFS Part 500 and a standard security checklist. Gradius builds insurance agency IT programs around the specific regulatory requirements and operational realities of the insurance business.

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NY DFS Part 500 — Program Built, Certified & Maintained
We build your cybersecurity program to NY DFS Part 500 specifications — risk assessments, security policies, access controls, audit logs, incident response plans, and annual certification filings. For NJ and CT agencies subject to the NAIC model law, we maintain the same standard across all state requirements.
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Agency Management System Expertise
We support Applied Epic, Vertafore AMS360, HawkSoft, QQ Catalyst, and other agency management platforms. Our engineers understand how your AMS interacts with carrier portals, ACORD integrations, and document management — so we troubleshoot efficiently instead of escalating every issue to the software vendor.
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Policyholder Data Secured — Breach Prevention First
Insurance agencies are high-value ransomware targets because policyholder NPI is immediately monetizable. We deploy endpoint detection, immutable backup, network segmentation, and a 24/7 SOC to prevent breaches — and maintain the documented security program regulators expect to see after one.
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Per-Producer Flat-Rate — Scales with Your Book
Insurance agency IT costs should scale with your business, not create overhead spikes. Our flat-rate per-producer pricing covers all services — help desk, monitoring, security, AMS support, and compliance — and adds cleanly as your team grows.
Get a Free Assessment →
99.9%
Uptime SLA
Target
<15m
Avg Response
Time
24/7
NOC, SOC &
Help Desk
30–90
Days to
See Results
100%
U.S.-Based On-Site Engineers — Rapid Dispatch NJ, NY & CT
Getting Started

From First Call to Full Coverage
in Days — Not Months

No disruption. No lengthy onboarding. A fast, smooth transition to a partner that has your back from day one.

01
Free Assessment
We assess your agency's IT environment against NY DFS Part 500 and NAIC cybersecurity standards — security controls, policyholder data handling, AMS access management, backup integrity, and incident response readiness — and deliver a clear gap report at no cost.
02
Custom Proposal
A per-producer flat-rate plan built to your agency's size, AMS platform, carrier integrations, and regulatory obligations — with NY DFS Part 500 compliance and annual certification support built in from day one.
03
Smooth Onboarding
Our engineers deploy, configure, and meet your team — typically live within 1–2 weeks without disrupting daily operations.
04
Ongoing Partnership
24/7 monitoring of all agency systems, fast responsive help desk, ongoing DFS compliance maintenance through every annual certification cycle, and quarterly reviews — with a technology roadmap that scales as your agency grows.
FAQ

Common Questions About
Managed IT for Insurance Firms

Our managed IT for insurance agencies includes: NY DFS Part 500 and NAIC cybersecurity compliance program development and maintenance, annual certification support, policyholder PII and NPI protection, agency management system support (Applied Epic, Vertafore AMS360, HawkSoft, QQ Catalyst, and others), carrier portal access management, encrypted client file management, ransomware defense, 24/7 NOC monitoring, endpoint protection, immutable backup, and fast help desk support — all under a flat monthly rate per producer with no per-incident billing.
NY DFS Part 500 requires covered entities — including insurance producers and agencies licensed in New York — to maintain a cybersecurity program with specific documented controls: a risk assessment, cybersecurity policy, access controls, audit trails, encryption, incident response plan, and an annual certification of compliance filed with the DFS. Gradius builds every component of this program, implements the required technical controls, maintains documentation throughout the year, and prepares your annual certification filing. For NJ and CT agencies subject to the NAIC model cybersecurity law, we maintain the same standard across all applicable state requirements.
Yes. We support all major agency management platforms used by NJ, NY & CT insurance agencies — including Applied Epic, Vertafore AMS360, HawkSoft, QQ Catalyst, Nexsure, Indio, EZLynx, and others. Our engineers understand how these platforms integrate with carrier portals, ACORD workflows, document management systems, and Microsoft 365 — so we resolve issues efficiently instead of telling you to call the AMS vendor for everything that touches the network.
Policyholder PII and NPI — Social Security numbers, health information, financial data, policy details — is protected through multiple layers: encrypted storage in your agency management system and document repositories, encrypted email for client communications, role-based access controls limiting staff to only the client records they need, multi-factor authentication on all accounts and carrier portals, endpoint protection on every device, and immutable off-site backup. Our 24/7 SOC monitors for unauthorized access attempts and behavioral indicators of a breach in real time. In the event of an incident, our documented incident response plan supports your state notification obligations.
Yes. We support single-location agencies, multi-office agencies, and distributed teams with remote producers across NJ, NY & CT and beyond. For multi-location agencies, we standardize cybersecurity controls and NY DFS Part 500 compliance documentation across all offices under a single program. For remote producers, we configure and manage secure remote access, endpoint protection, and multi-factor authentication — ensuring every device that accesses your AMS and carrier portals meets your compliance requirements regardless of location.
No long-term lock-ins. We offer month-to-month and annual agreements — your agency's choice. Insurance agencies stay with Gradius because their NY DFS Part 500 compliance is current, their producers stay productive, and IT stops being a source of operational and regulatory risk. We earn the renewal every month through performance.
Service Area

Managed IT Services for Insurance Firms Across
NJ, NY & CT

Gradius IT Solutions serves businesses throughout the Tri-State area. Headquartered in Hackensack, NJ with coverage across Bergen, Hudson, Passaic, Essex, Union, Morris, Middlesex, Somerset, Sussex, Westchester, Rockland, and Fairfield Counties.

Free Insurance Agency IT Assessment — NJ, NY & CT

Your Policyholders Trust You
with Their Most Sensitive Information.

Make sure the technology behind your agency is worthy of that trust — and compliant with the regulators who enforce it. Gradius delivers managed IT built for insurance agencies: NY DFS Part 500 ready, policyholder data secured, and agency systems supported. Book your free assessment today.

📋 Book a Free Assessment 📞 866-710-0308
No contracts required
100% U.S.-based team
Results in 30–90 days
Hackensack, NJ based

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