Ransomware Recovery Services | NJ, NY & CT | Gradius IT Solutions
Now Serving NJ, NY & CT

Ransomware Recovery ServicesContain. Recover. Harden.
Without Paying the Ransom.

If ransomware is running in your environment right now — stop. Disconnect affected systems from the network immediately. Do not restart. Do not pay. Call Gradius at 866-710-0308. If you are planning ahead — ransomware recovery without paying is only possible if the right infrastructure was in place before the attack: immutable backup that the ransomware cannot reach, EDR that catches encryption before it completes, and a documented incident response process. Gradius delivers both: emergency ransomware recovery response for NJ, NY & CT businesses in active incidents, and the preventive architecture that makes recovery possible without ransom payment when an attack occurs.

Active incident response — call 866-710-0308
Immutable backup recovery — no ransom required
Post-recovery hardening & breach notification
Active Incident or Advance Preparation
Ransomware Recovery —
Call 866-710-0308 Now.
No commitment. We respond within 1 business hour.
or call us directly
📞 866-710-0308
99.9%
Uptime SLA Target
<15m
Response Time
24/7
NOC & SOC
No
Ransom Paid
Ransomware Recovery — NJ, NY & CT Active Incident Response — Call 866-710-0308 Contain & Isolate — Stop the Spread Immutable Backup Recovery — No Ransom Paid Breach Notification — HIPAA, State Laws & SEC Post-Recovery Hardening — Prevent Reinfection EDR Deployment — Stop Encryption Mid-Attack Evidence Preservation for Insurance & Law Enforcement U.S.-Based Engineers On-Site & Remote Ransomware Recovery — NJ, NY & CT Active Incident Response — Call 866-710-0308 Contain & Isolate — Stop the Spread Immutable Backup Recovery — No Ransom Paid Breach Notification — HIPAA, State Laws & SEC Post-Recovery Hardening — Prevent Reinfection EDR Deployment — Stop Encryption Mid-Attack Evidence Preservation for Insurance & Law Enforcement U.S.-Based Engineers On-Site & Remote
99.9%
Uptime SLA
Target
<15m
Avg Help Desk
Response Time
24/7
NOC & SOC
Coverage
Recover
Without
Paying
The Recovery Process

Ransomware Recovery Services —
What Gradius Does at Every Stage

Ransomware recovery has a defined sequence: contain the infection, assess the scope, recover from clean backup, address notification obligations, and harden against reinfection. Here's what Gradius delivers at each stage — whether you're in an active incident or building the infrastructure to recover without paying if one occurs.

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Stage 1 — Contain & Isolate: Stop the Spread Immediately
The first priority in a ransomware incident is containment — preventing the encryption from spreading from affected systems to unaffected ones. Ransomware typically starts on one endpoint and moves laterally across the network within minutes to hours. Disconnecting affected systems from the network, identifying the infection vector, and isolating compromised devices stops the lateral spread. Gradius engineers respond immediately to active incidents — remotely where network access permits, on-site across NJ, NY & CT when physical isolation is required. Do not restart infected systems. Do not pay. Call 866-710-0308 immediately.
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Stage 2 — Assess: Scope, Timeline & Evidence Preservation
After containment, the assessment determines which systems were affected, what data was encrypted, whether data was exfiltrated before encryption (double extortion), the attack vector (phishing, RDP exposure, compromised credentials), and the timeline of the intrusion. This assessment has two critical functions: it drives the recovery plan, and it preserves the evidence that cyber insurance claims, law enforcement reporting, and regulatory breach notifications require. Gradius conducts the forensic assessment and documents the findings in a format that satisfies insurance and regulatory requirements.
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Stage 3 — Recover: Immutable Backup Is the Difference
Whether recovery requires paying a ransom is determined entirely by one question: does immutable backup exist that the ransomware could not reach? Immutable backup — stored in a way that cannot be modified, deleted, or encrypted — is the only reliable path to full recovery without payment. Standard backup systems that are connected to the network are typically encrypted along with everything else. Gradius deploys and manages immutable backup for businesses before an incident occurs — and for businesses that don't have it in place when an incident hits, assesses what recovery options exist and manages the recovery process from whatever state the backup is in.
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Stage 4 — Notify: Breach Notification Obligations Are Triggered
Ransomware that encrypts data containing protected health information (PHI) triggers HIPAA breach notification — to affected individuals, to HHS, and in some cases to media. Ransomware affecting personal information triggers state data breach notification laws (NJ, NY, and CT each have specific requirements). Ransomware affecting a registered investment advisor triggers SEC cybersecurity incident reporting requirements. Cyber insurance carriers require timely notification to preserve coverage. Gradius identifies the specific notification obligations triggered by the incident, documents the required disclosures, and coordinates with legal counsel and insurers through the notification process.
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Stage 5 — Harden: Close the Door Before They Come Back
Ransomware actors who have successfully attacked a business often return — sometimes within weeks. Reinfection through the same vector, or a different vector that was identified during the initial compromise, is common. Post-recovery hardening closes the attack vectors the ransomware used and implements the controls that would have prevented or limited the damage: EDR on every device, MFA on all systems, email security and DMARC, network segmentation, and immutable backup going forward. Gradius conducts post-recovery hardening as part of every incident response engagement and offers a managed security program to maintain the hardened posture continuously.
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Prevention: The Infrastructure That Makes Recovery Possible
For businesses that haven't been hit yet — the infrastructure decisions made before a ransomware attack determine whether recovery is possible without paying a ransom. Immutable backup that survives encryption. EDR that stops ransomware before encryption completes. Network segmentation that limits lateral spread. MFA that prevents credential-based initial access. Email security that stops phishing delivery. Gradius implements and maintains all of these as part of a managed security program — so if ransomware hits, recovery is an operational inconvenience rather than an existential threat.
All Services

Ransomware Recovery Services &
Prevention — Complete Program

One partner for both sides of ransomware: emergency incident response when an attack occurs, and the preventive architecture that makes recovery without ransom payment possible. Incident response, forensic assessment, backup recovery, breach notification, post-recovery hardening, and managed security to prevent reinfection.

Get a Free Assessment →
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Ransomware Recovery
Ransomware Recovery Services

Emergency ransomware incident response for NJ, NY & CT businesses — containment and isolation, forensic scope assessment, immutable backup recovery, breach notification coordination (HIPAA, state laws, SEC, cyber insurance), post-recovery hardening, and managed security program to prevent reinfection. Active incident: call 866-710-0308 now.

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Cybersecurity
Cybersecurity & SOC

24/7 U.S.-based SOC, endpoint detection & response (EDR), email security, and incident response — stopping threats before they impact your business.

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Cloud
Cloud & Microsoft 365

Fully managed Microsoft 365, Azure, cloud migrations, and virtual desktop — secured, optimized, and supported so your team works seamlessly from anywhere.

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Compliance
Compliance as a Service

HIPAA, SOC 2, NIST, PCI DSS, CMMC — ongoing compliance management, risk assessments, and audit-ready documentation so you're never scrambling.

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Networking
Network Management

Managed firewalls, Wi-Fi infrastructure, SD-WAN, and 24/7 NOC monitoring — fast, reliable, and secure networking at every office location.

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AI & Automation
Secure AI as a Service

We identify where your team loses time, then build secure AI agents and automation workflows that give your business measurable hours back every week.

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Communications
VoIP & Business Communications

Cloud VoIP, Microsoft Teams voice, and unified communications — modernize your phone system, cut costs up to 50%, and keep your team connected everywhere.

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Strategy
IT Consulting & vCIO

CIO-level technology roadmaps, vendor management, and budget planning — without the $180K salary. Vendor-neutral. Strategy-first. Built around your goals.

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Infrastructure
Low Voltage & AV Integration

Structured cabling, conference room AV, digital signage, access control, and IP surveillance — designed, installed, and supported under one roof.

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On-Site
On-Site IT Support & Smart Hands

Certified engineers dispatched to your location for equipment installs, hands-on troubleshooting, office moves, and infrastructure upgrades — nationwide coverage.

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Data Center
Remote Hands & Data Center

Certified engineers positioned nationwide for remote hands, smart hands, and data center deployments — available 24/7 with rapid dispatch.

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Partners
Strategic Technology Partners

Partnerships with Microsoft, Cisco, SentinelOne, and more — we source the right technology at the right price and manage vendor relationships on your behalf.

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Active Incident? Call 866-710-0308 Now.
Planning Ahead? Book a Ransomware Readiness Assessment.

If ransomware is running in your environment: call immediately — do not restart, do not pay. If you're assessing your preparedness: book a ransomware readiness assessment and find out whether your backup is truly immutable, whether your EDR would stop encryption mid-execution, and what your notification obligations would be if an incident occurred today.

Why NJ, NY & CT Businesses Choose Gradius for Ransomware Recovery

Local Response. Immutable Backup Recovery.
Breach Notification Expertise.

Ransomware recovery requires both technical capability and regulatory knowledge. Recovering files from immutable backup is a technical process. Identifying and meeting HIPAA, state breach notification, and cyber insurance reporting obligations is a regulatory process. Gradius delivers both — with U.S.-based engineers who can be on-site across NJ, NY & CT for physical containment and recovery work.

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Active Incident Response — On-Site Across NJ, NY & CT
Ransomware incidents often require physical presence — isolating servers from network switches, managing hardware recovery, and conducting on-site forensic work that remote access doesn't allow when the network is compromised. Gradius is headquartered in Hackensack with U.S.-based engineers dispatching across NJ, NY & CT. When an active ransomware incident requires hands-on response, we reach most Tri-State business locations efficiently. Call 866-710-0308 for an active incident.
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Immutable Backup — The Technical Foundation of Recovery Without Ransom
The difference between paying a ransom and not paying one is almost always the presence or absence of immutable backup. Gradius implements immutable backup as a standard component of the managed security program — specifically configured to survive ransomware encryption, with tested recovery procedures that verify the backup actually works before it's needed. For businesses that don't have immutable backup in place when an incident hits, we assess what recovery options exist and manage the recovery from whatever state the backup environment is in.
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Breach Notification Expertise — HIPAA, State Laws, SEC & Insurance
A ransomware incident is not just an IT recovery problem — it's a regulatory and insurance event with specific notification obligations and timelines. HIPAA breach notification has defined windows and required disclosures. NJ, NY, and CT each have state breach notification laws with specific requirements. The SEC has cybersecurity incident reporting requirements for registered advisors. Cyber insurance carriers require timely notice to preserve coverage. Gradius identifies the specific obligations triggered by the incident, coordinates the documentation required for each, and works with legal counsel and insurers through the notification process.
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Post-Recovery Hardening — Close the Door Before They Return
Ransomware actors return to previously compromised businesses. Post-recovery, the attack vector that enabled the initial compromise must be closed and the security posture must be hardened against both reinfection and new attack vectors identified during forensic assessment. Gradius conducts post-recovery hardening as part of every incident response engagement and offers enrollment in the managed security program — EDR, email security, MFA, network segmentation, and immutable backup — so the hardened posture is maintained continuously rather than degrading over time.
Get a Free Assessment →
99.9%
Uptime SLA
Target
<15m
Avg Response
Time
24/7
NOC, SOC &
Help Desk
30–90
Days to
See Results
100%
Ransomware Recovery — Contain, Recover, Harden — NJ, NY & CT
Getting Started

From First Call to Full Coverage
in Days — Not Months

No disruption. No lengthy onboarding. A fast, smooth transition to a partner that has your back from day one.

01
Free Assessment
For active incidents: immediate containment response — call 866-710-0308. For preparedness: a ransomware readiness assessment audits your backup architecture (is it truly immutable?), EDR coverage, network segmentation, and notification obligations — and identifies exactly what recovery would look like if ransomware hit today.
02
Custom Proposal
For active incidents: full incident response — containment, forensic assessment, recovery, notification coordination, and post-recovery hardening. For preparedness: implement immutable backup, EDR, network segmentation, and the controls that make recovery without payment possible.
03
Smooth Onboarding
Our engineers deploy, configure, and meet your team — typically live within 1–2 weeks without disrupting daily operations.
04
Ongoing Partnership
Post-recovery or post-implementation: enrollment in the managed security program — 24/7 SOC monitoring, continuous EDR, immutable backup with tested recovery, and quarterly security reviews — so ransomware is stopped before it encrypts, and recovery is possible without payment if it isn't.
FAQ

Common Questions About
Ransomware Recovery Services

Immediately: disconnect affected systems from the network — unplug the network cable or disable Wi-Fi, do not restart the computer. Do not pay the ransom demand. Do not delete the ransom note — it contains information needed for forensic assessment and insurance claims. Call Gradius at 866-710-0308 for immediate incident response. If you have cyber insurance, notify your carrier as soon as possible — most policies have timely notification requirements. Do not attempt to decrypt files yourself or use untrusted decryption tools. The steps taken in the first hour of a ransomware incident significantly affect the recovery outcome — getting experienced incident responders engaged immediately is the most important action after containment.
Yes — but only if the right infrastructure was in place before the attack. Immutable backup that was not connected to the compromised network and cannot be encrypted by the ransomware is the primary path to full recovery without payment. If immutable backup exists and is intact, recovery is a matter of restoring from that backup after the environment is cleaned. If standard backup was connected to the network and was encrypted along with everything else, options are more limited — partial recovery from cloud sync history, shadow copy restoration (if not deleted by the ransomware), or working with the attacker. Gradius implements immutable backup before incidents occur to ensure the no-ransom recovery path exists. For businesses that don't have it when an attack hits, we assess what recovery options remain.
Yes, in many circumstances. HIPAA requires covered entities to treat ransomware as a presumptive breach — unless a risk assessment demonstrates a low probability that PHI was acquired or viewed, it must be reported as a breach. This means HIPAA-covered healthcare organizations must notify affected individuals, HHS, and potentially media after a ransomware incident. NJ, NY, and CT each have state data breach notification laws that are triggered if personal information was accessed or potentially accessed. The SEC requires registered investment advisors to report material cybersecurity incidents within defined timeframes. Cyber insurance carriers require timely notification as a condition of coverage. The notification obligations triggered by a ransomware incident depend on what data was in the affected systems — Gradius identifies and coordinates all applicable obligations as part of incident response.
The general guidance from CISA, the FBI, and most cybersecurity professionals is: do not pay the ransom. Reasons: payment does not guarantee file recovery — decryption keys provided by attackers frequently fail to decrypt all files or work unreliably; payment funds criminal operations and incentivizes further attacks against your organization and others; paying a ransom to certain threat actors may violate OFAC sanctions and create legal liability; and payment does not address the security gaps that allowed the attack — unresolved gaps mean reinfection is likely. The cases where payment becomes a consideration are those where no backup exists and the encrypted data is existential to the business. The right answer is to never be in that situation — which requires immutable backup before an incident. Gradius does not negotiate with ransomware actors on behalf of clients, but does help businesses understand their recovery options honestly.
Ransomware resilience requires five controls working together: immutable backup that the ransomware cannot reach or encrypt (the most critical — without this, paying is often the only option); EDR on every device that detects and stops encryption behavior before it completes (reduces the impact of a successful initial access); network segmentation that limits lateral spread (reduces the number of systems encrypted if ransomware does execute); MFA on all systems to prevent credential-based initial access (stops a common ransomware delivery vector); and email security that stops phishing delivery (stops the most common initial access method). A ransomware readiness assessment from Gradius evaluates whether all five controls are in place and functioning correctly — and identifies the specific gaps that would affect your recovery options if an attack occurred today.
No long-term lock-ins for the managed security program. We offer month-to-month and annual agreements. Active incident response is engaged as needed — there's no requirement to be a managed IT client to receive incident response assistance, though managed IT clients receive priority response. Post-incident, most businesses enroll in the managed security program to maintain the hardened posture — preventing reinfection is far less expensive than recovering from a second incident.
Service Area

Ransomware Recovery Services Across
NJ, NY & CT

Gradius IT Solutions serves businesses throughout the Tri-State area. Headquartered in Hackensack, NJ with coverage across Bergen, Hudson, Passaic, Essex, Union, Morris, Middlesex, Somerset, Sussex, Westchester, Rockland, and Fairfield Counties.

Active Incident: Call 866-710-0308 — Planning Ahead: Free Assessment

Ransomware Hit? Call Now.
Planning Ahead? Book a Readiness Assessment.

Active ransomware incident: call Gradius at 866-710-0308 — contain, recover, notify, harden. Building ransomware resilience: book a readiness assessment and find out whether recovery without ransom payment is possible with your current infrastructure. NJ, NY & CT on-site response available.

No contracts required
100% U.S.-based team
Results in 30–90 days
Hackensack, NJ based

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