IT Services for Real Estate Agencies MLS. CRM. Wire Fraud Protected.
Agents Productive. Closings Secured.

Our IT services for real estate agencies include wire fraud and BEC protection (DMARC/DKIM/SPF, advanced email security, MFA), MLS and IDX connectivity monitoring and support, CRM platform support (kvCORE, Follow Up Boss, BoomTown, LionDesk, Wise Agent, Salesforce), transaction management support (Dotloop, DocuSign, SkySlope), agent laptop and mobile device management (MDM), client data protection and access controls, 24/7 NOC and SOC monitoring, endpoint security and EDR, and on-site support at brokerage offices across NJ, NY & CT — all under one flat monthly rate per user.

Real estate wire fraud follows a specific attack pattern: attackers compromise an agent's or transaction coordinator's email account, monitor active transaction threads to identify closing timelines and expected wire amounts, then send fraudulent wire instructions to the buyer, their attorney, or the title company impersonating the legitimate party. The fraudulent instructions direct closing funds — down payments, earnest money, or full purchase price — to an attacker-controlled account. Victims often don't discover the fraud until after the wire has cleared, and recovery is extremely difficult. The FBI's IC3 consistently reports real estate BEC as one of the largest-dollar fraud categories, with transactions in high-value markets like NJ, NY & CT representing some of the largest individual losses.

Yes. We support MLS connectivity for the regional systems serving NJ, NY & CT — NJMLS, GSMLS, MRIS, BrightMLS, OneKey MLS, and others. We manage the network configuration, authentication, and workstation settings that keep MLS access reliable for office and remote agents. When MLS access issues arise — authentication problems, connectivity failures, or application performance issues on specific workstations — we troubleshoot from the IT infrastructure side and coordinate with MLS technical support when the issue originates on their end.

Agent mobility is a core design consideration of the Gradius real estate IT program. We deploy mobile device management (MDM) on all company-issued agent laptops and smartphones — enforcing security policies including encryption, screen lock, and remote wipe capability. All agent devices have consistent security posture whether in the office, at a listing, or at home. For remote access to office systems, we configure and maintain secure VPN and cloud access. When an agent joins, their device is provisioned quickly so they can start working immediately. When an agent leaves, access is revoked and the device can be wiped remotely — protecting transaction data and client information.

Most real estate agencies are fully onboarded within 1–2 weeks. The onboarding includes a wire fraud vulnerability assessment, MDM enrollment for agent devices, MLS and CRM connectivity documentation, deployment of monitoring and security agents, and a meeting with the broker of record and office management — structured to avoid disruption to active transactions or showing schedules. For multi-location brokerages, we phase the onboarding by location and can prioritize the main office first.

No long-term lock-ins. We offer month-to-month and annual agreements — your choice. Real estate agencies stay with Gradius because closings are protected from wire fraud, agents have reliable MLS and CRM access, device management is handled, and IT stops being a source of operational or fraud risk in a business where the stakes of a single transaction can be enormous. We earn the renewal every month through performance.