Gradius - IT Solutions Provider
Manufacturing IT Services | NJ, NY & CT | Gradius IT Solutions
Now Serving NJ, NY & CT

Manufacturing IT ServicesKeep the Line Running.
Protect the Floor. Guard the IP.

In manufacturing, downtime isn't an IT metric — it's a production cost. Every minute the line is down, every hour the ERP is unreachable, every shift where operators can't access systems translates directly to output lost and orders delayed. Gradius delivers IT built for the plant floor — production uptime prioritized, OT and IT networks properly segmented, ERP and supply chain systems supported, and proprietary process data protected.

📋 Get a Free Assessment → 📞 866-710-0308
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Production uptime priority
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OT/IT network segmentation
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U.S.-based on-site engineers
Free IT Assessment — Manufacturing
IT Built for the Plant Floor —
Not the General Office
No commitment. We respond within 1 business hour.
or call us directly
📞 866-710-0308
99.9%
Uptime SLA Target
<15m
Response Time
24/7
NOC & SOC
OT/IT
Secured
Manufacturing IT Services — NJ, NY & CT Production Uptime & Line Continuity OT/IT Network Segmentation ERP & MES System Support CMMC Compliance for Defense Contractors Proprietary Process IP Protection Supply Chain & Vendor System Integration Ransomware Defense for Manufacturers Flat-Rate — Per Facility Manufacturing IT Services — NJ, NY & CT Production Uptime & Line Continuity OT/IT Network Segmentation ERP & MES System Support CMMC Compliance for Defense Contractors Proprietary Process IP Protection Supply Chain & Vendor System Integration Ransomware Defense for Manufacturers Flat-Rate — Per Facility
99.9%
Uptime SLA
Target
<15m
Avg Help Desk
Response Time
24/7
NOC & SOC
Coverage
OT/IT
Network
Segmentation
What You Get

What Manufacturers Get When IT
Is Built Around the Production Floor

Manufacturing IT has different priorities than office IT — uptime is measured in lost production, the OT network must be isolated from the corporate network, and proprietary process data is among the most valuable IP a company holds. Here's exactly what Gradius delivers for NJ, NY & CT manufacturers.

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Production Uptime — Line Down Is Not an Option
Every unplanned IT outage on the production floor has a direct dollar cost. We monitor all critical manufacturing systems — ERP, MES, production workstations, and network infrastructure — proactively resolving issues before they halt a shift. When something does fail, our response is measured in minutes, not hours.
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OT/IT Network Segmentation — Floor Isolated from Office
Operational technology — PLCs, SCADA systems, HMIs, CNC controllers — must be isolated from corporate IT networks. A ransomware attack that crosses the IT/OT boundary can shut down physical production entirely. We design and maintain proper network segmentation so your production floor stays protected even if the corporate network is compromised.
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ERP & MES Support — SAP, Epicor, Infor & More
SAP, Epicor, Infor, Microsoft Dynamics, SYSPRO, and other ERP and manufacturing execution systems — supported and maintained. Our engineers understand how these platforms integrate with your production environment, supply chain, and inventory systems so issues get resolved efficiently without disrupting scheduling or shipping commitments.
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Proprietary Process IP — Locked Down
Manufacturing process parameters, formulations, tooling specifications, and production designs are among the most valuable IP any manufacturer holds. We implement encrypted storage, strict access controls, and data loss prevention so proprietary process data can't walk out the door on a USB drive or leave via an unprotected email attachment.
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CMMC Compliance for Defense Contractors
Manufacturers supplying to the Department of Defense must meet Cybersecurity Maturity Model Certification (CMMC) requirements to maintain contracts and compete for new awards. Gradius builds and maintains the CMMC compliance program your facility needs — from Level 1 basic cyber hygiene to Level 2 advanced practices — with audit-ready documentation.
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Per-Facility Flat-Rate — No Production Surprises
One predictable monthly rate per facility covers help desk, monitoring, security, ERP support, and compliance. No per-incident billing when production systems need urgent attention, no scope creep as your operation grows. IT overhead you can build into your facility cost structure.
All Services

Every IT Service Your
Manufacturing Operation Depends On

From production uptime monitoring to OT/IT segmentation to CMMC compliance — Gradius manages every layer of your facility's technology under one flat-rate agreement so your team keeps the line running, not chasing IT problems.

Get a Free Assessment →
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Manufacturing IT
Manufacturing IT Services

Complete managed IT for manufacturers — production uptime monitoring, OT/IT network segmentation, ERP and MES support, proprietary IP protection, CMMC compliance, and 24/7 monitoring. Flat monthly rate per facility.

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Cybersecurity
Cybersecurity & SOC

24/7 U.S.-based SOC, endpoint detection & response (EDR), email security, and incident response — stopping threats before they impact your business.

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Cloud
Cloud & Microsoft 365

Fully managed Microsoft 365, Azure, cloud migrations, and virtual desktop — secured, optimized, and supported so your team works seamlessly from anywhere.

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Compliance
Compliance as a Service

HIPAA, SOC 2, NIST, PCI DSS, CMMC — ongoing compliance management, risk assessments, and audit-ready documentation so you're never scrambling.

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Networking
Network Management

Managed firewalls, Wi-Fi infrastructure, SD-WAN, and 24/7 NOC monitoring — fast, reliable, and secure networking at every office location.

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AI & Automation
Secure AI as a Service

We identify where your team loses time, then build secure AI agents and automation workflows that give your business measurable hours back every week.

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Communications
VoIP & Business Communications

Cloud VoIP, Microsoft Teams voice, and unified communications — modernize your phone system, cut costs up to 50%, and keep your team connected everywhere.

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Strategy
IT Consulting & vCIO

CIO-level technology roadmaps, vendor management, and budget planning — without the $180K salary. Vendor-neutral. Strategy-first. Built around your goals.

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Infrastructure
Low Voltage & AV Integration

Structured cabling, conference room AV, digital signage, access control, and IP surveillance — designed, installed, and supported under one roof.

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On-Site
On-Site IT Support & Smart Hands

Certified engineers dispatched to your location for equipment installs, hands-on troubleshooting, office moves, and infrastructure upgrades — nationwide coverage.

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Data Center
Remote Hands & Data Center

Certified engineers positioned nationwide for remote hands, smart hands, and data center deployments — available 24/7 with rapid dispatch.

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Partners
Strategic Technology Partners

Partnerships with Microsoft, Cisco, SentinelOne, and more — we source the right technology at the right price and manage vendor relationships on your behalf.

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Is Your Production Floor One IT Failure
Away from a Shutdown?

Most NJ, NY & CT manufacturers are running with IT infrastructure that has no OT/IT segmentation, no production-aware monitoring, and no clear recovery path if ransomware crosses into the plant floor network. Book a free assessment and find out where your facility's exposure actually is.

📋 Book Free Assessment 📞 866-710-0308
Why Manufacturers Choose Gradius

IT That Understands Production Environments,
Not Just Office Networks

Most IT providers build for office environments. Manufacturing requires a different approach — one that accounts for OT networks, shift-based operations, production-critical system dependencies, and the unique security posture of a facility with both physical and digital assets to protect.

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Production-First Monitoring — Shifts Don't Stop for IT
Our 24/7 NOC monitors manufacturing environments with production schedules in mind — escalation protocols account for shift changes, scheduled maintenance windows, and the difference between a non-critical office issue and a production-impacting outage. Most issues are identified and resolved before the line feels the impact.
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OT/IT Segmentation — We Understand the Boundary
We understand the architecture required to properly isolate operational technology from corporate IT — air gaps, DMZ configurations, firewall rules, and monitoring that covers both environments without introducing vulnerabilities at the boundary. Your PLCs, SCADA systems, and production network stay protected even when the corporate side faces an incident.
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ERP & Supply Chain System Expertise
We support SAP, Epicor, Infor, Microsoft Dynamics, SYSPRO, and other manufacturing ERP platforms — understanding how they connect inventory, production scheduling, quality, and supply chain into a single operational picture. When an ERP issue affects order fulfillment or production scheduling, we resolve it fast.
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On-Site Engineers — Fast Dispatch NJ, NY & CT
Headquartered in Hackensack, NJ with U.S.-based on-site engineers covering the full Tri-State area. When a production system needs physical intervention — a workstation on the floor, a switch in the server room, a connectivity issue at a remote facility — we dispatch fast. Manufacturing can't wait days for a scheduled vendor visit.
Get a Free Assessment →
99.9%
Uptime SLA
Target
<15m
Avg Response
Time
24/7
NOC, SOC &
Help Desk
30–90
Days to
See Results
100%
U.S.-Based On-Site Engineers — Rapid Dispatch NJ, NY & CT
Getting Started

From First Call to Full Coverage
in Days — Not Months

No disruption. No lengthy onboarding. A fast, smooth transition to a partner that has your back from day one.

01
Free Assessment
We assess your manufacturing facility's IT environment — production system dependencies, OT/IT network architecture, ERP integration, CMMC posture if applicable, backup and recovery capabilities, and cybersecurity exposure — and give you a production-aware gap report at no cost.
02
Custom Proposal
A per-facility flat-rate plan built to your operation — production system criticality, shift structure, ERP environment, and compliance requirements — with OT/IT segmentation and ransomware defense designed into the architecture from day one.
03
Smooth Onboarding
Our engineers deploy, configure, and meet your team — typically live within 1–2 weeks without disrupting daily operations.
04
Ongoing Partnership
24/7 production-aware monitoring, fast responsive support with shift-sensitive escalation, ongoing compliance maintenance, and quarterly reviews — with a technology roadmap aligned to your facility's operational growth and capital planning cycles.
FAQ

Common Questions About
Manufacturing IT Services

Our manufacturing IT services include: production uptime monitoring with shift-sensitive escalation, OT/IT network segmentation and security, ERP and MES support (SAP, Epicor, Infor, Microsoft Dynamics, SYSPRO, and others), proprietary process IP protection, CMMC compliance for defense contractors, ransomware defense with immutable backup, supply chain and vendor system integration support, 24/7 NOC monitoring, endpoint protection, and fast help desk — all under a flat monthly rate per facility with no per-incident billing.
Operational technology (OT) includes the PLCs, SCADA systems, HMIs, and CNC controllers that run physical production. IT covers servers, workstations, and corporate networks. Many manufacturers have these on the same network — which means a ransomware attack or network compromise that enters through a phishing email or compromised laptop can spread directly to production control systems, physically shutting down equipment. OT/IT segmentation creates an isolated boundary between these environments so a corporate network incident cannot reach and disable production. We design, implement, and monitor this segmentation — which is also a core requirement for manufacturers pursuing CMMC compliance.
Yes. We support major manufacturing ERP and MES platforms including SAP (ECC and S/4HANA), Epicor (Kinetic and older versions), Infor (CloudSuite Manufacturing and LX), Microsoft Dynamics 365 Business Central and Finance & Operations, SYSPRO, Plex, and others. Our engineers understand how these systems integrate with production scheduling, inventory, quality management, and supply chain — and resolve issues with context about operational impact rather than just ticket priority.
The Cybersecurity Maturity Model Certification (CMMC) is required for manufacturers that handle Controlled Unclassified Information (CUI) as part of Department of Defense contracts. CMMC 2.0 has three levels — Level 1 (basic cyber hygiene), Level 2 (advanced practices aligned with NIST SP 800-171), and Level 3 (expert). Gradius assesses your current posture against applicable CMMC requirements, implements the required technical controls, helps document your System Security Plan (SSP) and Plans of Action & Milestones (POA&Ms), and prepares your facility for third-party assessment when required. We treat CMMC compliance as an operational program maintained continuously, not a one-time certification exercise.
Manufacturing is a high-value ransomware target — attackers know that production downtime creates enormous pressure to pay. Our defense includes endpoint detection and response on all corporate workstations and servers, OT/IT network segmentation to prevent lateral movement to production systems, immutable offsite backup that ransomware cannot encrypt or delete, email security to block phishing (the most common entry point), and a 24/7 SOC monitoring for behavioral attack indicators before encryption begins. If a ransomware incident does occur, our incident response procedure minimizes production impact and guides recovery without requiring ransom payment.
No long-term lock-ins. We offer month-to-month and annual agreements — your choice. Manufacturers stay with Gradius because production systems run reliably, the OT network stays protected, and IT stops causing unplanned downtime. We earn the renewal every month through measurable operational impact.
Service Area

Manufacturing IT Services Across
NJ, NY & CT

Gradius IT Solutions serves businesses throughout the Tri-State area. Click your city to find dedicated Manufacturing IT Services resources for your area.

Free Manufacturing IT Assessment — NJ, NY & CT

Every Shift. Every Line.
Every System — Running.

Gradius delivers IT built for the manufacturing environment — production uptime prioritized, OT networks segmented, ERP systems supported, and proprietary IP protected. Book your free manufacturing IT assessment today.

📋 Book a Free Assessment 📞 866-710-0308
No contracts required
100% U.S.-based team
Results in 30–90 days
Hackensack, NJ based

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