Gradius - IT Solutions Provider
Co-Managed IT Services | NJ, NY & CT | Gradius IT Solutions
Now Serving NJ, NY & CT

Co-Managed IT ServicesEnterprise IT Capabilities.
Without the Enterprise Headcount.

Organizations with internal IT staff face a choice: try to build every capability internally — which means hiring security specialists, compliance experts, cloud architects, and a 24/7 NOC that most mid-market organizations can't afford — or fully outsource and lose the institutional knowledge your internal team carries. Co-managed IT services with Gradius is the efficient middle path. Your internal team keeps what they do well. Gradius extends it with 24/7 monitoring, enterprise security operations, compliance depth, specialist expertise, and MSP-scale tools — across NJ, NY & CT.

📋 Get a Free Assessment → 📞 866-710-0308
✓
Internal IT team stays in place
✓
Enterprise capabilities without enterprise cost
✓
Defined scope — no overlap, no friction
Free Co-Managed IT Assessment — NJ, NY & CT
Extend Your IT Team.
Not Replace It.
No commitment. We respond within 1 business hour.
or call us directly
📞 866-710-0308
99.9%
Uptime SLA Target
<15m
Response Time
24/7
NOC & SOC
Your Team
+ Gradius
Co-Managed IT Services — NJ, NY & CT Extend Your IT Team — Not Replace It 24/7 NOC & U.S.-Based SOC Added Enterprise Security Without Enterprise Headcount HIPAA, SOC 2 & Compliance Depth Cloud, Security & Specialist Expertise After-Hours Coverage & Overflow Support RMM, EDR & MSP-Scale Tools Flat-Rate Co-Managed Pricing Co-Managed IT Services — NJ, NY & CT Extend Your IT Team — Not Replace It 24/7 NOC & U.S.-Based SOC Added Enterprise Security Without Enterprise Headcount HIPAA, SOC 2 & Compliance Depth Cloud, Security & Specialist Expertise After-Hours Coverage & Overflow Support RMM, EDR & MSP-Scale Tools Flat-Rate Co-Managed Pricing
99.9%
Uptime SLA
Target
<15m
Avg Help Desk
Response Time
24/7
NOC & SOC
Coverage
Hybrid
Internal +
MSP Model
What You Get

What Organizations Get When They Choose
Co-Managed IT Services Over Full Outsourcing

Co-managed IT services give organizations with internal IT staff the enterprise capabilities they can't build alone — 24/7 monitoring, security operations, compliance depth, specialist expertise — while retaining the institutional knowledge and user relationships that make internal IT valuable. Here's what Gradius adds.

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Enterprise Capabilities Without Enterprise Headcount Cost
Building a 24/7 NOC, a security operations center, a compliance team, and a bench of specialists internally requires headcount and tooling investment that most mid-market organizations can't justify. Co-managed IT services with Gradius deliver those capabilities at MSP scale pricing — your organization gets enterprise-grade IT operations added to your existing internal team for a fraction of what it would cost to hire them.
🛡️
Security Operations Extended — 24/7 SOC, EDR & Threat Monitoring
Most internal IT teams can manage day-to-day security hygiene but can't operate a 24/7 security operations center. Gradius extends your internal team with a U.S.-based SOC, endpoint detection and response, email security, and continuous threat monitoring — so your organization has enterprise-grade security operations without hiring a dedicated security team.
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24/7 NOC Coverage — Nights, Weekends & Holidays Covered
No internal IT team can provide continuous around-the-clock monitoring without unsustainable on-call rotations. Gradius operates a 24/7 NOC that monitors your environment continuously — resolving most overnight issues before your staff arrives in the morning. After-hours incidents, weekend emergencies, and holiday coverage are handled by Gradius so your internal team isn't on call every night.
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Specialist Depth — Cloud Architecture, Compliance & Security Projects
Your internal team handles the day-to-day. When a complex cloud migration, a compliance audit, a security incident, or a major infrastructure project requires specialist knowledge your team doesn't have, Gradius provides that depth through the co-managed relationship. Azure architecture, HIPAA or SOC 2 compliance programs, incident response, pen test remediation — specialist resources available without a separate vendor relationship.
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MSP-Scale Tools — RMM, Patch Management & EDR at Scale Pricing
Enterprise-grade RMM platforms, endpoint detection tools, patch management infrastructure, and backup solutions are economically viable at MSP scale — where costs are spread across hundreds of clients — but difficult to justify for a single internal IT team. Co-managed IT gives your organization access to these enterprise tools at the pricing only an MSP can achieve.
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Compliance Programs — HIPAA, SOC 2, NIST & PCI Managed for You
Compliance programs require ongoing management — risk assessments, policy documentation, technical control implementation, training, and audit preparation. Most internal IT teams don't have dedicated compliance expertise. Through co-managed IT, Gradius builds and maintains your compliance program so your organization remains audit-ready without your internal team becoming compliance specialists.
All Services

Every Capability Gradius Adds to Your
Co-Managed IT Services Engagement

Your internal team keeps ownership of what they do well. Gradius layers in what they can't cost-effectively provide alone — available as a complete package or configured to fill specific gaps.

Get a Free Assessment →
🏗️
Co-Managed IT
Co-Managed IT Services

Enterprise IT capabilities added to your existing internal team — 24/7 NOC, U.S.-based SOC, compliance programs, specialist depth, MSP-scale tools, after-hours coverage, and overflow support. Flat-rate co-managed pricing across NJ, NY & CT. Your team stays. Gradius extends.

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Cybersecurity
Cybersecurity & SOC

24/7 U.S.-based SOC, endpoint detection & response (EDR), email security, and incident response — stopping threats before they impact your business.

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Cloud
Cloud & Microsoft 365

Fully managed Microsoft 365, Azure, cloud migrations, and virtual desktop — secured, optimized, and supported so your team works seamlessly from anywhere.

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Compliance
Compliance as a Service

HIPAA, SOC 2, NIST, PCI DSS, CMMC — ongoing compliance management, risk assessments, and audit-ready documentation so you're never scrambling.

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Networking
Network Management

Managed firewalls, Wi-Fi infrastructure, SD-WAN, and 24/7 NOC monitoring — fast, reliable, and secure networking at every office location.

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AI & Automation
Secure AI as a Service

We identify where your team loses time, then build secure AI agents and automation workflows that give your business measurable hours back every week.

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📞
Communications
VoIP & Business Communications

Cloud VoIP, Microsoft Teams voice, and unified communications — modernize your phone system, cut costs up to 50%, and keep your team connected everywhere.

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🎯
Strategy
IT Consulting & vCIO

CIO-level technology roadmaps, vendor management, and budget planning — without the $180K salary. Vendor-neutral. Strategy-first. Built around your goals.

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Infrastructure
Low Voltage & AV Integration

Structured cabling, conference room AV, digital signage, access control, and IP surveillance — designed, installed, and supported under one roof.

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On-Site
On-Site IT Support & Smart Hands

Certified engineers dispatched to your location for equipment installs, hands-on troubleshooting, office moves, and infrastructure upgrades — nationwide coverage.

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Data Center
Remote Hands & Data Center

Certified engineers positioned nationwide for remote hands, smart hands, and data center deployments — available 24/7 with rapid dispatch.

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Partners
Strategic Technology Partners

Partnerships with Microsoft, Cisco, SentinelOne, and more — we source the right technology at the right price and manage vendor relationships on your behalf.

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Does Your Internal IT Team Have Everything
It Needs — Or Just What It Can Afford to Build?

Most mid-market organizations with internal IT staff are operating with real capability gaps — in security, compliance, 24/7 coverage, and specialist depth — because building those capabilities internally is simply too expensive. Co-managed IT with Gradius closes those gaps without replacing your team. Book a free assessment to see where yours are.

📋 Book Free Assessment 📞 866-710-0308
Why Organizations Choose Co-Managed IT Services with Gradius

The Efficient Path Between Full Outsourcing
and Building Everything Internally

Full outsourcing means losing the institutional knowledge your internal team carries. Building every capability internally means costs that most mid-market organizations can't justify. Co-managed IT with Gradius is the structure that captures the advantages of both — and the disadvantages of neither.

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Clear Scope — Defined Responsibilities, No Overlap
Co-managed IT only works when both parties have clearly defined responsibilities. Gradius engagements begin with a joint scoping session that defines exactly what the internal team handles and exactly what Gradius provides — 24/7 NOC, SOC, compliance, tools, after-hours coverage, specialist projects. No ambiguity, no stepping on each other, no gaps. The internal team knows what they own; Gradius knows what it covers.
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Cost-Efficient — Enterprise Capabilities at MSP Scale Economics
The economics of co-managed IT are straightforward: Gradius spreads the cost of enterprise tools, 24/7 NOC staffing, SOC operations, and specialist depth across hundreds of clients — making those capabilities available to your organization at a fraction of what it would cost to build them internally. Your IT budget gets enterprise output without enterprise headcount.
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Scalable — Adjust the Scope as Your Organization Grows
Co-managed IT engagements are not fixed configurations. As your organization grows — adding staff, opening new locations, taking on compliance obligations, or acquiring businesses — the scope of Gradius's contribution can expand accordingly. Organizations that add headcount to their internal IT team can narrow Gradius's scope; those that reduce headcount can expand it. The model is built to flex.
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Local On-Site Engineering — NJ, NY & CT When You Need Backup
Gradius is headquartered in Hackensack with U.S.-based on-site engineers covering the full Tri-State area. For infrastructure projects, multi-site deployments, or situations where the internal team needs physical backup, Gradius dispatches quickly. Co-managed clients get the same on-site response capability as fully managed clients — available when needed, without adding to internal headcount.
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99.9%
Uptime SLA
Target
<15m
Avg Response
Time
24/7
NOC, SOC &
Help Desk
30–90
Days to
See Results
100%
U.S.-Based Engineers — Extending Your Internal IT Team Across NJ, NY & CT
Getting Started

From First Call to Full Coverage
in Days — Not Months

No disruption. No lengthy onboarding. A fast, smooth transition to a partner that has your back from day one.

01
Free Assessment
A Gradius engineer audits your current IT environment alongside your internal team — mapping what your team handles well, identifying the capability gaps (coverage, security, compliance, tooling, specialist depth), and building an honest picture of where co-managed IT adds the most value. At no cost, no obligation.
02
Custom Proposal
A co-managed IT services plan with clearly defined responsibilities for your internal team and Gradius — flat-rate pricing for the Gradius layers, with no overlap or ambiguity about who handles what. Configured to fill your specific gaps, not a blanket takeover.
03
Smooth Onboarding
Our engineers deploy, configure, and meet your team — typically live within 1–2 weeks without disrupting daily operations.
04
Ongoing Partnership
24/7 NOC and SOC coverage running alongside your internal team; compliance programs and specialist depth available on demand; quarterly joint reviews between your IT leadership and Gradius to align priorities and adjust scope as the organization evolves.
FAQ

Common Questions About
Co-Managed IT Services

A co-managed IT services engagement with Gradius is configured to your organization's specific gaps — but typically includes some combination of: 24/7 NOC monitoring, U.S.-based SOC and security operations, endpoint detection and response, email security, compliance program management (HIPAA, SOC 2, NIST, PCI), specialist expertise for cloud, security, and infrastructure projects, enterprise-grade RMM and patch management tooling, after-hours and holiday incident coverage, overflow help desk support, and on-site engineering backup across NJ, NY & CT. The exact scope is defined in the engagement and priced as a flat monthly rate for Gradius's contribution.
Co-managed IT services are the right model for organizations that have invested in internal IT staff — typically 1 to 5 IT people — and want to extend those capabilities rather than replace them. The specific triggers: when the internal team lacks 24/7 coverage and after-hours incidents are going unaddressed; when security and compliance requirements exceed what the team can handle with current expertise and tooling; when specialist projects (cloud migrations, compliance audits, major infrastructure work) regularly exceed the team's capacity; or when the IT budget can't support the additional internal headcount the organization actually needs. If your organization has no internal IT staff, fully managed IT is likely the better fit.
The engagement starts with a joint scoping session between your IT leadership and Gradius — reviewing what your internal team currently handles, where the gaps or overloads are, and what Gradius should own versus support. The outcome is a written responsibility matrix: your team owns user relationships, day-to-day support, and institutional knowledge; Gradius owns 24/7 NOC monitoring, SOC operations, compliance programs, specialist projects, and after-hours coverage. Escalation paths between the two are clearly defined. The matrix is revisited in quarterly reviews and adjusted as the organization evolves.
Co-managed IT pricing is a flat monthly rate for Gradius's contribution to the engagement — defined by the scope of services Gradius provides, not by ticket volume or hours consumed. This means no per-ticket charges when Gradius handles escalations, no variable billing when an overnight incident requires NOC intervention, and no surprises when a compliance project requires more documentation work than anticipated. The Gradius flat rate is added to your existing internal IT cost, giving leadership a predictable total IT budget with no hidden variables.
Yes — and this flexibility is one of the structural advantages of the co-managed model. As your internal team grows, Gradius's scope can narrow; as your compliance requirements expand, Gradius's compliance contribution can increase; if an acquisition adds new IT infrastructure, coverage can expand to include it. Scope adjustments are handled in quarterly reviews or as-needed when organizational changes occur. Organizations aren't locked into an initial configuration that no longer matches their needs.
No long-term lock-ins. We offer month-to-month and annual agreements. Organizations in co-managed engagements stay with Gradius because the model delivers enterprise IT capabilities their internal team couldn't build alone, the responsibility split works without friction, and the cost is significantly lower than expanding internal headcount to cover the same gaps. We earn the renewal every month through performance.
Service Area

Co-Managed IT Services Across
NJ, NY & CT

Gradius IT Solutions serves businesses throughout the Tri-State area. Headquartered in Hackensack, NJ with coverage across Bergen, Hudson, Passaic, Essex, Union, Morris, Middlesex, Somerset, Sussex, Westchester, Rockland, and Fairfield Counties.

Free Co-Managed IT Assessment — NJ, NY & CT

Extend Your Internal IT Team.
Don't Replace It.

Gradius delivers co-managed IT services across NJ, NY & CT — adding 24/7 NOC monitoring, enterprise security operations, compliance programs, specialist depth, and MSP-scale tools to your existing internal IT team. Your team keeps ownership. Gradius extends the capability. Book your free assessment today.

📋 Book a Free Assessment 📞 866-710-0308
No contracts required
100% U.S.-based team
Results in 30–90 days
Hackensack, NJ based

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